Technical Writing Memo

Computerized method: The purpose of this kind of communication is to exchange information quickly, maintain security by password system, and build relationship. (Groups of works, 1914) In health care setting, this method can be used to diagnose online, for the awareness of people about the symptoms and prevention of certain diseases. X rays and other screening information can be sent immediately between hospitals which could speed up diagnosis. Reports and appointment can be sent through email which helps in saving time, for fast communication. In social care settings, emails, advertisement, care plan, records of visit are the examples of this type of communication. In early years settings, the messages and reports of children can be sent through mail which saves the time of parents. They can interact through it so it

Written communication is said to be the same as oral but it is written down on paper instead of words being spoken out loud, which then changes it from a ‘verbal’ to ‘non-verbal’ type of communication. Written communication is seen as more reliable than spoken communication, as information can be missed out and more added in. this can cause service users and care workers to receive wrong information, therefore potentially proving the wrong type of care needed which can cause conflict and possible danger for the service user.

As a freshman at the University of Maryland, I am pursuing a Masters degree in Computer Science with a specialization in Cyber Security. I formerly attended the Academy of Health Sciences at Prince George’s Community College, a dual enrollment program in which I graduated with my High school diploma and an Associates of Arts degree in General Studies. Having a unique experience by attending these different school has allowed me to become familiar with technical communication in a multitude of ways, whether it is in the work place or school related. Being vice president of the national honor society, being a barista at Peet’s coffee shop, and with being fluent in multiple languages I have used technical communication to encourage people to “take action” in a multitude of ways. Whether it was influencing people to join the national honors society or trying to get customers to buy a new coffee drink, I have consistently been able to encourage others to “take action” with whatever it may be. Over time I have learned the do’s and don’ts of being a technical communicator, and I now understand what must be done to accomplish a task through technical communication.

The intention is to write in a manner that is easily understood by everyone and is appropriate to their reading skills and knowledge, clear and direct, free of cliché and unnecessary jargon.

Translate health information correctly to insure the patient is receiving the correct type of care.

Job descriptions, procedure manuals, and office handbooks are critical to the success of a medical office because they

Dez' Janani Mangram is currently a freshman enrolled at Clayton State University working hard on her BA degree in Biology to become a surgeon. She has never been a huge fan of writing, but coming to college has helped her gain more knowledge on how essays should be organized and constructed. She has written many essays and reports since coming to Clayton State, she plans on writing many more reports as she further her medical career. In the future she plans on using writing as way to distribute out patients medicine, and write down signs and symptoms of a patient. She feels that writing is important in the medical field because just one little mistake you make writing down someone prescription can cause epic problems in their

Each of these is a different audience; communicating to all parties in writing is difficult, as wording must be precise and understandable for all individuals reading the reports. Effective writing skills are utilized heavily in both clinical and public education settings. Reports are intended to be completely objective, focusing only on what the therapist observed and not what they perceived. For example, if a therapist thinks the student is anxious because she stutters, they can only say they observed her twirling her hair while she was speaking with a stutter. Objective writing is key to reports, whether the therapist is writing individualized education programs or insurance letters, and separates prospective speech pathologists in graduate school. Efficient, quality writing cannot be understated as a speech pathologist. Without it, individuals that need services the therapist provides would be at a disadvantage and consequently a lower quality of life. Practicing to write and synthesize information in an objective and scientific manner now will aid me as I continue to pursue this career. I want to help people, and as I improve my writing skills, I grow my ability to serve the people I will be working

• Written communication - This is central to the work of any person providing a service in a health and social care environment when keeping records and in writing reports.

Written Communication Skills for Nurses: Written communication plays a vital role in healthcare settings because it provides the facility with a permanent record of the residents and their care plans. Flym stated as a nurse written

Effective communication is important in providing safe health care. Miscommunication can lead to many errors, which can inadvertently affect compliance, accurate diagnosis, and health promotion. There are a variety of translation services offered in the United States; however,

As technical writers, we will use evaluation reports, daily progress notes, summary reports and discharge plans. Accuracy and attention to detail in the content of these reports is essential in treating and determining the progress of our patients.

A report on the use of Successful Writing at Work by Philip C. Kolin at Rowan Cabarrus Community College

Technology is a helpful tool for teaching the writing process, and Marchisan and Alber (2001) concluded that writers can be taught to write using the writing process approach paired with tools of technology, direct instruction, and committed well-trained teachers. Graham, (2008), Graham & and Perin (2007a), and Rogers & and Graham, (2008), agreed that technology makes the process of writing easier and often provides very specific types of support. Word processing provides at least four advantages: (a) revisions are easily made, (b) publishing is professional-looking, (c) typing provides an easier means for children with fine motor skill challenges to produce text, and (d) word-processing programs have software programs, such as spell and stylistic checkers designed to reduce specific types of miscues. Other tools are speech synthesis (i.e., the writer’s spoken words are transcribed to electronic text) and word-prediction programs (i.e., the computer program reduces the key strokes by predicting the writer’s next word). This is helpful for students with difficulties with spelling and the mechanics of writing. In addition, outlining and semantic mapping software can aide with the planning process, and the use of computer networks and the Internet can help to promote communication and collaboration among writers.

J. E. Mahan, A. Jayasumana, D. Lile and M. Palmquist, "Bringing an emphasis on technical writing to a freshman course in electrical engineering," in IEEE Transactions on Education, vol. 43, no. 1, pp. 36-42, Feb 2000.