Technology in Hotel Industry

14045 Words57 Pages
THE EFFECTS OF HRM-RELATED MECHANISMS ON COMMUNICATION IN R&D COLLABORATION Author : HEIDI OLANDER, PIA HURMELINNA-LAUKKANEN Source : International Journal of Innovation Management. Jun2010, Vol. 14 issue 3, p415-433, 19p, 1 diagram, 4 images. Abstract : Prior research has shown that the level of communication has an on the learning outcomes in R&D alliances and, subsequently, on performance. The level of communication depends on issues such as the systems that enhance knowledge sharing and the factors that deter knowledge flows, such as tacitness of knowledge and (deliberate) barriers set up to limit knowledge transfer. Innovations and value can only be created through sufficiently open knowledge sharing.…show more content…
However, knowledge sharing is as important internally to achieve innovation as it is in inter-firm collaboration. Employees’ motivation is another important issue affecting knowledge sharing propensity both internally and in inter-firm collaboration. Motivation can be enhanced by a strong HRM system and clear messages or diminished by unclear messages and a lack of leadership (Gagné, 2009; Riege, 2005). The process of finding order, forming collective patterns of interpretation, and creating a frame of reference is critical to the early stages of the collaboration because it reduces ambiguity, legitimizes collaboration, and facilitates knowledge sharing (Kelly et al. 2002). Thus, clarity in the conduct of knowledge sharing is necessary for suitable levels of knowledge sharing. Kelley’s attribution theory suggests that people form attributions about cause–effect relationships in situations depending on the degree of distinctiveness (which means that the target is highly observable), consistency (target behaves the same way in different situations), and consensus (other targets share their views on the situation) (Kelley, 1967). Applying this to HRM systems, Bowen and Ostroff (2004) note that in strong HRM systems, messages regarding what is appropriate behaviour are communicated (via HRM practices) to employees in an unambiguous, consistent, and consensual way.
Get Access