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BRIEF COMMUNICATION Clinical Telehealth Across the Disciplines: Lessons Learned Sandra Jarvis-Selinger, Ph.D.,1,2 Elmira Chan, M.Ed.,2 Ryan Payne, B.A.,2 Kerenza Plohman, LLM,2 and Kendall Ho, M.D., FRCPSC2,3 cost and remuneration issues, development of organizational protocols for system use, and strategies to promote interprofessional collaboration). 1 Department of Surgery, 2Division of Continuing Professional Development and Knowledge Translation, 3Division of Emergency Medicine, University of British Columbia, Vancouver, BC, Canada. Key words: clinical telehealth, videoconferencing, literature review, quality of service Introduction Abstract Videoconferencing technologies can vastly expand the reach of…show more content…
The available literature also elucidates key strategies for organizational readiness and technology adoption (including the development of a change management and user training plan, understanding program 720 TELEMEDICINE and e-HEALTH S EP TEMB ER 2008 H ealthcare professionals are increasingly faced with the daunting task of caring for a rapidly aging and ever expanding population1—the corollary of which is increased need for chronic disease management, home-based care, and acute intervention. This is coupled with an increased number of patients living in rural and remote areas that often lack access to required healthcare services.2,3 Taken together, these challenges place significant stress on the healthcare system, prompting system stakeholders to utilize resources more creatively to ensure that patient needs are met effectively. A large body of literature illustrates the critical role telehealth technologies can play in addressing these issues by serving as a tool to expand the reach of healthcare practitioners and access of patients to them. The telehealth technology described in this context refers to videoconferencing only, and although many telehealth technologies are utilized to enhance patient care
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