Tennova Health Care Case Study

Various internal and external factors influence quality management and outcomes in hospital organizations. One internal factor that affects quality management and outcomes is leadership within the organization. Leadership is important to have successful quality management outcomes because if the leadership does not support it, no change within the organization will be successful. “This commitment must be shared by the board of trustees and all senior clinical and administrative managers and understood that it is a long-term process” (Chassen and Leob, 2011). Leadership is one of the most influential internal parts of the quality management program. Leadership can either help the organization succeed with their support or help the organization fail if they do not support and follow

At Fort Madison Community Hospital they are focus at continuing improving quality service and managing care within the facility. To do this they have to measure accurately by different methods of quality improvement strategies. The managers also have to look at information technology applications and use benchmarking, milestones to help manage quality improvement to have a more effective facility.

Quality Improvement (QI) is an organizational approach leading to the quality of patient care and patient services through use of specific guidelines, principles, and methods to ensure quality of care for every patient and health care facility throughout the world. Quality outcomes focus on the principles of quality management. These measurements investigate the quality of care, patient outcomes and consumer needs, through being part of the participant group. This quality improvement discussion will review the foundational frameworks of QI and explanation of each framework in detail. Included in this QI report will be

McLaughlin, C.P., & Kaluzny, A.D. (2006). Continuous Quality Improvement in Health Care, Third Edition, Jones & Bartlett Publishers, Sudbury, MA.

in the city Jackson, owning 12 urgent care facilities while operating 20 in total. Tennova has a

On Thursday, July 27,2017 I attended clinical at the Golden Valley Medical Clinic in Clinton. I learned several tasks that take place in a clinic along with the many roles that are played at one desk. As an LPN in the clinic, there are many roles that take place. The LPN is responsible for assisting the patient from the waiting area into a patient examination room, obtaining current vital signs along with weight and height, ordering lab work and x-rays, handling referrals to and from the clinic, instructing patients on current and new medications, giving injections, and setting up and assisting the doctor with procedures. The Clinic currently accepts any patients ranging from infants through the elderly.

Mr. Holloman would like to know what would be cover in this meeting? Please forward information over so he can review prior to scheduling a meeting and What other TN Health Center your company have worked with? Once all questions are answer and reviewed by Mr. Holloman ,I will than let you know if a meeting can be schedule.

NHS quality improvement programs main purpose is to collect and review data entered in order to recognize the opportunities to improve business operations in healthcare. To bring changes in quality, it is necessary to respond to patient’s ideas and implement them for the better results. The key issues that are to be considered for quality-improvement NHS program, as it moves forward are the needs for the patients, necessity of the funds for quality improvements, needs of the service providers and expectations of the community. Outcomes for people and also change expertise. And to improve business operations in healthcare and also recognize opportunities.

In the early history, Tenet Healthcare originated from a company named American Medical International (AMI), which was purchased by National Medical Enterprises (NME) in 1995. Between the 1970s through 1985, NME grew its presence by focusing on acute care facilities and specialty facilities, such as nursing homes, substance abuse facilities, rehabilitation services and psychiatric hospitals. In fact, about 40% of NME’s $587 million of operating profits were generated from psychiatric hospitals. However, NME was sued for fraudulent overbilling in the early 1990’s. Subsequently, NME pled guilty to the charges and had to sell all of its psychiatric facilities.

Leaders that are committed to quality improvement will positively identify the need for improvement, achieve buy-in from employees and other staff members, and develop the appropriate oversight of quality improvement initiatives. All stakeholders should be involved in the quality improvement process to include managers, consumers, and supporting government agencies and consultants. Managers and leaders in healthcare develop standards of performance and quality while consumers provide valuable feedback by completing customer satisfaction surveys. Providers and other health professional are evaluated on their performance which is measured against local, state, and national standards of performance. Providers and other health professional also play critical part of establishing quality related councils and committees, the empowerment of nurses and other health professionals, and investment of new technology an infrastructure that facilitate quality

al., 2012). Trying to get the leadership motivated with adapting to TQM was a challenge in the beginning. The enthusiasm of top leaders has caused the TQM process to become effective. Although Health care has a complex adaptive system, leadership is crucial in implementing an improvement system (Sollecito & Johnson, 2013). The strengths of the TQM process were the support of the chamber of commerce, implementation of a quality improvement plan, adapting a successful way to measure improvement and development of cost effective techniques (McLaughlin, et. al., 2012). Corporate headquarters was totally involved in the TQM program with the CEO John Kausch as an active member of the Total Quality Council of the Pensacola, Area Chamber of Commerce (McLaughlin, et. al., 2012)

Time and again, hospitals are often called upon to improve the quality of its various health care activities in order to better serve patients and immediate communities. A quality improvement plan thus helps in the selection of high priority areas and the utilization of evidence-based practices in conducting the improvement (Berenguer et al., 2010). In view of the healthcare improvement needs of Sunlight Hospital, this paper seeks to classify and justify five measurements of quality of care in a hospital, specify the four main features in a health care organization that can be used in the design of a quality improvement plan, and suggest the salient reasons quality of care would add value and create a competitive advantage

As a CEO, thinking about the quality vision I created for my project, I believe the area that need attention in form of performance improvement is the scope and organization as It will be an advantage for the project management team if they engage with the internal and external stakeholders as they will have vested interest in the successful implementation of the project at hand, We all want to create a stronger virtual community of patients and medical staff that will show empathy to patients and will be dedicated to promote a caring and financially stable environment for

Fixing problems that face health care in many health facilities demand a system wide set of solutions. The systems used in these facilities must be assessed and redesigned to identify factors that will aid in the achievement of the set goals. The enormous task of achieving the goals should be undertaken collaboratively by all the key stakeholders, who include, health care professionals, planners and policy makers, administrators, payers, and patients and their families. These partnerships must begin with a common understanding of the problems together with a shared commitment to cooperate and work together to eliminate the problems. With this knowledge, therefore, an action plan for redesigning the health care system can be developed and later implemented. For a successful health care service to be realized, there are various factors which should be employed and which are not found in the traditional business setting. These include unique economic processes, proper regulatory requirements and the perfect quality indicators. This creates a need for every leader within the healthcare industry to create or develop unique skill sets that will harmonize both organizational leadership and the inter-professional team development. It is, therefore, important to understand the comprehensive approach to the management of patient care and also how the concepts of team development and organizational leadership support healthcare leaders in creation of a patient-centric

Quality improvement (QI) involves the regular and constant actions that enable measurable improvement in health care. QI results in enhanced health services, organizational efficiency, quality and safe care to patients, and desired health outcomes for individuals and patient populations (U. S. Department of Health and Human Service, 2011). A successful quality improvement program is patient-centered, a collaboration of teams, and uses data in systems. QI helps to develop a culture of excellence in nursing, identify and prioritize areas of improvement, promote communication and collaboration, collect and analyze data, and encourage continuous evaluation of systems and processes (American Academy of Family Physicians, 2016).