Term Paper on Performance Appraisal and Improvement at Kfc

As we are all aware of, KCF is a fast food restaurant that specialises in fried chicken and its headquarters is located in Louisville in USA. It is considered the world’s second largest restaurant chain after McDonalds with 18,875 outlets in more than 110 countries and territories as of December 2013, but it is the world’s most popular chicken restaurant. KCF was founded by Harland sanders in the year of 1930. Its first franchise company was opened in Utah in 1952. After the first franchise was opened, KFC started expanding rapidly world-wide, this created a brand image for the company, and their logo became popular and was easily recognised by its external stakeholders. Its strap-line (finger lickin good) defines the deliciousness of their chicken.

KFC is a Fast-Food chain based out of Louisville Kentucky by a man with the name of Colonel Harland Sanders. Colonel Sanders went from being a military man to a cook who created the “soon-to-be world-famous recipe more than 70 years ago” (About KFC). This recipe consists of a list of secret herbs and spices Colonel Sanders had scratched out on the back of the door in his kitchen (About KFC). With this recipe, Colonel Sanders opened the first KFC in 1952 quickly expanding within the United States and eventually globally to more than 20,500 outlets

Retaining employees is one way the turnover rate can decrease, Branham (2000), focuses on retaining valuable employees by incorporating four key elements. The first key elements is, “be a company that people want to work for”. There are many companies that have been labeled as, “employers of choice”. These employers all have something in common, which is how they value their employers (Branham, 2000). They treat their employees with respect and like family. With being an “employer of choice,” people are the most valuable asset; not just customers but employees too. Many companies go above and beyond for their customers, but not for their employees, yet they wonder why they are losing valuable talent.

Publix Supermarkets, Inc. has been constantly recognized on various (The Best of) lists, winning numerous awards not only for employee satisfaction but customer satisfaction as well. Their endurance is built on creating and maintaining an efficient workforce, which gives it the competitive edge needed in the current economy. Their mission statement is, “Where shopping and working are a pleasure”. This report will detail the company’s history, financials, SWOT analysis, internal/external environments, and a breakdown of their human resource policies. As you will read in this report, Publix understands the correlation between an engaged and satisfied workforce and the positive effects it has on their customer satisfaction.

    A big part of this execution--or the last 100 feet--at Trader Joe’s is its employees, people who like what they do, go out of their way to help customers, and even engage in some suggestive selling. They are a major reason for the company’s success. After all, few employers--particularly in retailing--can boast of having such high levels of employee loyalty, not to mention extremely low turnover.

Kentucky Fried Chicken is a very famous chain of quick-service chicken restaurant that started from Louisville, Kentucky. The company is became a sub-brand of Yum Brands in the year 2002 and benefitted greatly from the position and brand value of Yum foods. In the past, KFC chain of restaurants grew at a very fast pace and has become today one of the largest chicken restaurants chain in the world.

Research shows that monetary reward programs play a big part in attracting and retaining top-performing employees . Items such as base salary, short and long-term incentives, health, welfare, and retirement benefits are all items that AFLAC offers its employees. In addition to these, there are also several incentive awards and contest available to AFLAC employees that offer monetary rewards based off of performance. However, AFLAC also offers monetary rewards based off of service. For example, AFLAC Way Honors is a recognition program that is tied to the company’s 15 basics of customer service . This is a program where colleagues are encouraged to nominate other colleagues based off of that colleagues use and understanding of the 15 basics of customer service. Mangers approve and set the award value in point which can be redeemed for merchandise.

KFC was formerly known as Kentucky fried chicken and headquartered in Louisville in United States .Founded Colonel Harland Sanders, KFC is known mainly fried chicken, which is usually served in a bucket. KFC is one of the few brands in America that become the rich, decade’s long history of success and innovation. It all started with one cook who created the famous recipe in the world soon to be more than 70 years ago, there are more than 18,000 KFC outlets in 115 countries and territories worldwide (wisnudewobroto, 2016).

Origins: KFC is one of the American multinational restaurant chain, is also the world 's second largest fast food and the largest Fried Chicken chain. KFC was founded by Harland Sanders in 1930.

A fast food restaurant chain that expert in fried chicken and is headquartered in Louisville, Kentucky, United States name Kentucky Fried Chicken (KFC). It is the world most across the board chicken restaurant chain which offers administrations to more than 12 million customers in 120 countries everywhere throughout the world. The organization is a subsidiary of Yum! Brands. KFC was presented by Colonel Harland Sanders in the early 1930’s. Colonel Sanders run a restaurant at the place where he grew up, Kentucky. He achieved celebrity status in 1952, when he chose to establishment his celebrated Kentucky Fried Chicken recipe mixes, and the primary "Kentucky Fried Chicken" establishment opened in Salt Lake City, Utah in 1952. Marking himself "Colonel Sanders", the author turned into a noticeable figure of American social

KFC is a fast food restaurant chain that specializes in fried chicken and is headquartered in Louisville, Kentucky, in the United States. KFC was founded by Harland Sander in year 1930 and went on to franchising in 1952.

Kentucky Fried Chicken (KFC) is a popular fast food chicken restaurant chain around the world. (Bell, Shelman, 2011) It is one of the subsidiary of Yum Brand. This company also operates the Pizza Hut and Taco Bell. (Yum! Brands, Inc, 2016) KFC was founded by Harland Sanders in 1952. (Bell, Shelman, 2011) Sanders was successful in creating the brand, even the logo of KFC brand is the portrait of him. He became a notable figure in American history thanks to his great contribution on creating KFC brand. Nowadays, KFC becomes more and more popular, the sales ranking of KFC was the 11th among the worldwide restaurant brands. (The QSR 50, 2015) The sales of KFC in 2014 was 4200 million dollars. (Details in Appendix 1) It means KFC has a large quantities of consumption needs. Actually, KFC has 14,577 restaurants around the world and 70% of them are located outside America (Yum Brand Annual Report, 2015). The restaurant profit was increased year by year from 2013 to 2015. (Details in Appendix 2) Therefore, it is potential to enlarge the customer base by analyzing consumer behaviors.

Performance appraisals are a major component of human resource management systems used by organisations to measure and manage what is considered to be the most valuable resource available to them; human capital. This report aims to evaluate the effectiveness of performance appraisals and its application to both the employer and its employees, taking into consideration various rationales for its implementation. This will be achieved through an in depth review of the concept of performance appraisals, its evolution in corporate organisations and existing literature on the topic, and the effects (both positive and negative) to the organisation as a whole and to its employees. It will be argued that despite being of relative importance to

KFC (the name was originally an initialise for Kentucky Fried Chicken) is a fast food restaurant chain that specializes in fried chicken and is headquartered in Louisville, Kentucky, in the United States. It is the world 's second largest restaurant chain (as measured by sales) after McDonald 's, with 18,875 outlets in 118 countries and territories as of December 2013.( This information from official KFC website .)

KFC is the fast food franchise of my choice, it is well known for its “Finger Licken Good” chicken food products that attract a wide target market across South Africa and many other countries. Its well-known brand is marketed well through television, radio, billboard advertisements and many more, but what actually attracts the customers is the original taste and variation of chicken pieces served at all these KFC franchises. Not only, is KFC tending to the needs of the stakeholders, but it has also been paying close attention to corporate social responsibility in the community, through its “Add Hope” campaign. Thus making it a worthy franchise to support, however there are many struggles