Terry Mangan Case Analysis

Policing and the way they operate are truly similar as if they are hand in hand with one another. In order for operations to run smoothly and the department to be functioning as one there has to be proper training and care from the supervisors, administrators and from everyone who works together to understand that they’re a team. Everyone in the police department has to work together instead of against one another just to make sure everyone is doing their jobs by the books with no room for errors.

The effective transition to policing depends upon the ability and readiness of police managers and officers to create an organizational climate that supports continual learning, self-critique, and most importantly, change.

It is the organization's operation through the values that will be the superior alternative management tool (Wasserman & Moore,1988). A police department that supplies a mission statement that is encouraged by its goals that are made up of intentions that contain the processes are on the right track no matter the time of origination. It is critical that execution of the objectives is the consequence of effective and efficient management of the processes which transpire within the department. It is the work of operations that are important to the sequence of steps that will direct the attainment of the Memphis Police Department's presented ambitions (Nassar, 2007). The mission of the department depends on the workforce that implementing the standards on the citizens within the community. It is not unusual for the influence concerning a department's mission to come from and change by way of city officials, politicians, interest groups, and stakeholders. However, as an officer sworn to be a public servant has a commitment to the citizens and upholding the

One of the main challenges the new chief would be facing is the response of “Because that’s the way we’ve always done it. If it ain’t broke, why fix it?” It poses as an extremely difficult hurtle when it comes to changing the way things are done and implementing important changes. Another challenge is the fact that perception is not always reality. Crime reports might be low but it doesn’t mean everything is working as it should be. On the flip side, the media can paint an inaccurate picture of crime and society generating fear. .

Summary: Dominick Murphy is a 27-year-old male who is a previous customer of this counselor. A comprehensive orientation was provided in the office on 7/25/17, to Dominick and his mother/guardian Renee Gates. During the meeting counselor reviewed agency services; the employment purpose of MRS programming; that an employment outcome shall be in an integrated setting; eligibility criteria; services available through MRS and the statewide workforce investment system; the individualized nature of the program; the requirement to use other sources of funds before MRS can pay for services; how the applicant will be involved in making informed choices regarding their rehabilitation program; customer contribution; the agency’s order of selection

Writing a book about police innovation for various problems, Skolnick and Bayley writes talks about HPD in chapter four. The chapter first introduced to the reader that HPD had a scandalous reputation. After misdeeds after misdeeds, HPD introduced two innovations to solve its problems with the community. From there Skolnick and Bayley detailed HPD’s DART (Directed Area Responsibility Team) program and DART storefronts (community police stations). However, at the end of the chapter, they seemed skeptical when it came to whether or not positive change occurred due to the two initiatives.

In 2002, I left this department for a much larger agency, the Metro Nashville Police Department. It was a much needed change and was like a breath of fresh air walking into a positive workforce. I really don’t have the words to describe how much different it was. In looking back, I credit a lot of this to our wellness program. I am now a captain with our agency and serve as our department’s Director of Training. I have been in this position for 3 years. Our agency has nearly 1450 sworn employees with an additional 500 civilians that serve the city of Nashville. Working at the Training Academy, I have the opportunity to oversee all of our training with new police officer trainees as well as overseeing our annual in-service training.

Bill owned a failing local store called Thriftown, which was failing in the community. Bill made the store saving decision when decided to hire a Vietnamese refugee named Hong Diep Vo.. Hong came to Bill with an idea to start offering international food. This idea was successful because there were no international food joints within thirty miles of Clarkston..This adaptation and action saved Bill’s store and brought him closer with the refugees, as they are his main customers. This adaptation is something many business owners could learn from. For example, you cannot fight change, you can only adapt and change with it. This ideology is shown by the new police chief, Tony J. Scipio, who goesundercover for two weeks to learn about the community and their opinions on how the police interacts with them. What Scipio found is there wasn’t trust between the police and the community anymore after many unjust acts by police. The refugees felt singled out as they had limited knowledge of the law.Scipio lost 7 officers within the month either by quitting or being fired. He turned the police force into a group of people who treated the community members with “courtesy, professionalism, and respect” (179). Scipio did this through diversity training and writing many violations to his officers who did not uphold the rules. These changes helped repair the harm done by previous officers This adaptation shows how you can heal governmental distrust within a community in constant

It also brought in new applicants so that the department could be built back up and no longer be the lowest staffed department within the state. Two years after taking the position of Chief and revitalizing it internally, he was ready to focus his attention on the departments community relationship (Cordner, 2016). He started by finding the natural leaders within the department whose support would be critical to making changes and formed an informal advisory group that would meet several times a week to discuss the organizations strengths and weaknesses and how the department could be improved. He used these meetings as ‘think tanks’ to find out what people within the department were thinking (Cordner, 2016). He people feel like they could voice their opinion without any negative repercussions. Mangan then moved to forming a value statement for the department. He went with the FBI’s model which took its initials and revised them to also mean Fidelity, Bravery, and Integrity. Spokane too this hook and revised their initials to also stand for Service, Pride, and Dedication (Cordner,

Organizational transformation continues to be the hardest to develop since it is the structure of the agency. Last, is problem solving designed to prevent any further problems. These methods work together to improve the community. Documented research has shown what officers and citizens bring to the table, for example positive officer assessments of community policing are more common among older, more experienced officers, those from minority groups, and female officers (Lurigio and Skogan, 1994; Schaffer, 2002; Skogan and Hartnett, 1997). In fact, more officers are accepting and willing to work with the model that historically disenfranchised minority populations (Zhao et al., 1999). Prior research has stated that minorities view the police less favorable than Whites do. There are factors that affect community policing with minorities; class, race, prior contact with police, neighborhood disorder, and local crime (Cao et al.,1996; Reisig and Parks, 2002). Overall a major impact has occurred among minorities and community policing for example, the acceptance of racial and satisfaction among the police (Bannister, Carter, Fritsch, and Liederbach, 2007).

Change can be scary for many people. However, change is essential for law enforcement agencies to adapt to the evolving world. RMTI understands that the world is changing and we are eager to not only assist in law enforcement’s adaptation but are anxious to be the helping hand for our future leaders. On November 10th, we are offering an online symposium in which many important aspects of law enforcement will be highlighted, leadership included. Register your agency today by navigating to the “Symposiums” tab at www.rmtiglobal.com. Inform your agency on subjects like recruiting and retaining officers, succession planning, and allow us to form today’s followers into tomorrow’s leaders.

Chief Mangan’s approach to organizational change and to community policing was probably unconventional at the time and he most likely felt like his hands were tied in certain circumstances by the unions and the civil service commission which regulated how he hired or fired personnel, this may have it difficult to move or let go senior personnel which might obstruct or support his ideas of community policing.

The success of implementing a program like this requires that both parties be well informed and well educated on the changes that will take place. One of the first steps is to market the concept of community policing both internally (within the department), as well as externally(within the community).  Marketing community policing internally often involves collapsing the existing structures of authority that are in place as well as the specialization within the department.  The case study mentioned that although the senior administrators in the department played a critical role in the reform, it was also necessary that line level officers be active participants in the process.  After all, two important components of community policing are empowerment and ownership.  Officers were given ownership of certain areas that were

We know that change is constant. However, it is critical to determine the need and type of change necessary, first order, or second order. First order change focuses on strategies in support of the status quo or non-transformational activities. This area gets the most attention as it makes departments feel like they are making progress. Second order change focuses on the culture and transformational efforts and requires more time, effort, and commitment. The decision on the type of change required is dependent on specific departmental cultural factors and outcomes desired in a specific law enforcement organization. As most law enforcement departments are autocratic and paramilitary, an assessment of how tolerant the

It is the mission of University Police that all members of the University Police Department are committed to providing the highest level of professional law enforcement services to all within the university community, regardless of race, creed, national origin, or sexual orientation (UPD, n.d.). “We are evidence based, and data/records do not suggest a need for change,” (Lieutenant, personal communication, October 17, 2014). Kezar wrote that she hoped leaders will instead choose changes and initiatives that are based on evidence and research. The author further stated that too often, changes chosen are merely a response to political and other external pressures, rather than being guided by the mission of learning, knowledge creation and