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1. | | | Secondary storage is also called ____. | | Possible Answers | 1. | volatile memory | 2. | primary storage | 3. | permanent storage | 4. | main memory | | | | 2. | | | ____ are NOT commonly used smartphone operating systems | | Possible Answers | 1. | iPhone OS and RIM OS | 2. | Symbian and Palm OS | 3. | HP-UX and z-OS | 4. | Android and Windows Mobil | | | | 3. | | | People using commercially available software are usually asked to read and agree to a(n) ____ | | Possible Answers | 1. | end-user license agreement | 2. | purchase order | 3. | privacy statement | 4. | copyright agreement | | | | 4. | | | ____ investigates…show more content…
| mechanical | 3. | physical | 4. | actual | | | | 16. | | | Customer relationship management programs help companies manage ____. | | Possible Answers | 1. | marketing and advertising | 2. | a. and c. | 3. | finished product inventory | 4. | programs to retain loyal customers | | | | 17. | | | The RIM operating system is used in the ____ smartphone. | | Possible Answers | 1. | BlackBerry | 2. | Android | 3. | Apple iPhone | 4. | Palm | | | | 18. | | | As with other computer system components, an organization should keep its business ____ in mind when selecting input and output devices. | | Possible Answers | 1. | goals | 2. | units | 3. | partners | 4. | customers | | | | 19. | | | Asymmetric DSL ____. | | Possible Answers | 1. | provides a dedicated connection from each user to the phone company’s local telephone office | 2. | provides high speed Internet access over a subscribers cable network | 3. | provides a level of service that is independent of how far the subscriber is from the local telephone office | 4. | requires an additional phone line to provide “always on” Internet access | | | | 20. | | | A(n) ____ typically stores three to ten years of historical summary data records from many operational systems and external data sources so that it can be used for business analysis. | | Possible

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