The ACE Process

Methods of Effective Communication . . . . . . . . . . . . . . . . . . . . . . . . . . .

Describe how to use different methods of communication to ensure that the work carried out is productive.

Describe how to use different methods of communication to ensure that the work carried out is productive.

In this assignment I am going to explain about the role of the effective communication

This assignment will discuss two well known theories of effective communication. Firstly it will look at Michael Argyle (1972), the cycle of communication and then it will discuss Bruce Tuckman (1965) stages of communication.

3.1 – Explain how people from different backgrounds may use and/or interpret communication methods in different ways.

19. When face-to-face interaction is not convenient or possible, which of the following communication technologies is best suited for groups dealing with conflict?

deciding when a face-to-face interaction is more appropriate than an email, phone call, or paper memo.

Written communication also has both advantages and disadvantages. The advantages being that everything is written down therefore can be looked over for future reference. However if the recipient of the written communication does not agree with what has been wrote it can become time consuming.

Specific Purpose: To persuade my audience how to be more successful as a college student.

In order to deliver bad news, you must first understand that it never gets easier. Many managers, bankers, and cooperate leaders have to deliver bad news daily while remembering to maintain credibility in the long run. When running a company, the owner must show constant credibility towards the employees in order to have a consistent line of product.

Mental actions included in this function are differentiating, organizing, and attributing, as well as being able to distinguish between the components or parts. When one is analyzing he/she can illustrate this mental function by creating spreadsheets, surveys, charts, or diagrams, or graphic representations. ( classify, break down, categorize, analyze, diagram, illustrate, criticize, simplify and associate are some of the key verbs used in forming a analyzing questions. Evaluating: Making judgments based on criteria and standards through checking and critiquing. Critiques, recommendations, and reports are some of the products that can be created to demonstrate the processes of evaluation. In the newer taxonomy evaluation comes before creating as it is often a necessary part of the precursory behavior before creating something. ( choose, support, relate, determine, defend, judge, grade, compare, contrast, argue, justify, support, convince, select and evaluate can be used when evaluate). Creating: Creating: Putting elements together to form a coherent or functional whole; reorganizing elements into a new pattern or structure through generating, planning, or producing. Creating requires users to put parts together in a new way or synthesize parts into something new and different a new form or product. This process is the most difficult mental function in the new taxonomy. ( the main verbs which can be used in creatings are design, formulate, build, invent, create, compose, generate, derive, modify and develop). (Anderson & Krathwohl, 2001, pp.

Effective bad news emails need to be well planned out. Components of direct bad news messages should include a buffer statement, then the individual needs to deliver the bad news, provide a rationale, explain the impacts, focus on the future, and show goodwill to the recipient of the email. In the case of Nick Jensen, he needs to develop an email that explains why the company needs to get out of the chemicals and that a layoff of ten loyal employees would be imminent with this change (Cardon, 2013). Although Mike Jenson is Nick Jensen’s uncle a professional email needs to be drafted as such:

“A communication audit is a systematic research method, which will identify the strengths and weaknesses of your current internal and external communications.”

Specific Purpose: To inform my audience how Communication Technology is now the face to face human communication; instant, easily accessible and more convenient but you lose a sense of warmth and meaning when all your communication is conducted electronically.