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The Accounting Software Installation Project Case Study

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1. EXECUTIVE SUMMARY Accounting Software Installation Project started four months ago and is managed by Karin Chung. Karin thought she had everything planned before the project started. Each company division had trained and informed task force members and six the contractors involved in the project contributed to the work breakdown structure, cost, timeframes and specifications of the project. Karin got all the important role players together at the beginning of the project and conducted a one day partnering workshop where all the major accounting heads of the different divisions, one member of each task group and key persons from each contractor were invited. The main purpose of the workshop was to improve team building amongst …show more content…

Not one of these leadership skills is visible in this case. Karen could not identify potential risks, she heard about problems and a task force member told her of problems but she did not do anything about it or try to put measures in place to rectify the problems. After four months she asked in a meeting what the problems were, she could not identify it herself. She does not have any relational management skills as she could not properly handle the conflict between the different project stakeholders in the meeting. She rather stopped the meeting and arranged another meeting. Karen could not get the project stakeholders to work together as she asked them in the meeting to get their relationships with each other back to a win/win environment. No actions have been put in place to rectify the poor relationship from Karen’s side as the project manager. No effective control and goal orientated leadership was visible. Nowhere during the four months did she ask for progress reports from the stakeholders, if she took any interest in the project and ask for progress reports, she would have seen that the project was behind schedule. No milestones were set to make sure that project goals were on track. Leadership also means good communication skills, which were also missing in the project. After four months when the project was falling apart she arranged a meeting to discuss the project. Communications should have been done on an ongoing and

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