Gudykunst's Anxiety / Uncertainty Management Theory Everyone has experienced cross cultural differences one-way or the other. Even if you have not been to another country, you probably have experienced the frustration, nervousness, or difficulty in communicating with someone from a different culture. Dealing with the difference in slang, dialects, and overall cultural diversity, can be a very difficult situation to manage. Seeing these problems, William Gudykunst developed his Anxiety/ Uncertainty
people will come with dealing with uncertainty jitters. This research looks at the different critiques by communication scholars on the communication theory of Uncertainty Reduction Theory. Uncertainty Reduction Theory is a communication theory that came about through the research of Charles Berger from the post-positivist tradition. Charles Berger through Uncertainty Reduction Theory proposes that the beginnings of personal relationships are filled with uncertainties. Berger suggests that anticipation
Concept 1—Uncertainty. Uncertainty is the cognitive occurrence of a person’s inability to predict or explain both one’s own or others’ behavior, feelings, attitudes, beliefs, and etc. (CITE) Essentially, it is a person’s thought processes of not being able to fully and completely know what to expect during an interaction. This concept is usually discussed in conjunction with anxiety when evaluating its relationship with effective communication (communication in which misunderstandings are minimized)
has become an important part of the American commerce, which communication plays an important role in reducing the negative impacts. While Schweiger agrees that failure to communicate with employees during a merger will increase employee uncertainty and anxiety, he highlights that previous researchers (Napier et al., 1989) did not measure uncertainty nor any of the supposed dysfunctional outcomes said to follow uncertainty. Communication is also suggested by others to be avoided, as it might alert
KEY CONCEPTS Culture, Communication, and Intercultural Communication Generally, culture is conceptualized as a shared way of life, developed and shared by a group of people and transmitted from generation to generation (Tubbs and Moss, 1994). Culture embodies elements such as beliefs, values, language, political systems, etc. which together give a group its characteristics (Griffin, 2000; Tubbs and Moss, 1994). These characteristics are not imposed by one individual, but rather as a group and are
Business Communication Quarterly http://bcq.sagepub.com/ Intercultural Communication Apprehension and Emotional Intelligence in Higher Education: Preparing Business Students for Career Success Lisa T. Fall, Stephanie Kelly, Patrick MacDonald, Charles Primm and Whitney Holmes Business Communication Quarterly 2013 76: 412 originally published online 18 September 2013 DOI: 10.1177/1080569913501861 The online version of this article can be found at: http://bcq.sagepub.com/content/76/4/412
Intercultural Communication Affecting International Commerce and Foreign Policy: France Opposes Turkey Entering the European Union Communication within one cultural group sharing traditions and national or regional identity is often effortless. The social and cultural meanings between the same cultures in regard to communication are understood the way they are intended. When discourse happens within members of the same social groups; they will communicate, talk, discuss in similar places that
first time, their primary thought is one of uncertainty. These doubts are natural, as the two attempt to predict the outcome of the initial encounter. Charles Berger founded this theory of Uncertainty Reduction, and defines it as, “When people meet, their primary concern is to reduce uncertainty about each other and their relationship. As verbal output, nonverbal warmth, self-disclosure, similarity, and shared communication networks increase uncertainty decreases, and vice versa. Information seeking
independence, equal rights, decentralized management and teamwork. Management is informal and communication among employees is valued. Shared responsibilities are used to find newer and effective ways to gain knowledge. Discovery, sharing and learning are all highly regarded as a part of a modern and flat organization (Chakraborty & Mandal, 2011). All four other countries score high on power distance because these countries prefer centralized management, control and formality in the work environment
Effective Nurse-Patient Communication during Uncertainty in Illness Effective Nurse-Patient Communication during Uncertainty in Illness The Healthy People 2020 initiative includes goals to increase the number of patients who report that their healthcare providers listened to them carefully to 65% and increase the number of patients who report that their healthcare provider explained things so they could understand them to 66% (United States Department of Health and Human Services, 2010)