The Aspects Of Conflict Within The Workplace

870 WordsMay 5, 20164 Pages
For many decades now, managers have been exploring the aspects of conflict within the workplace. Conflict can arise from many components of the workplace but if managed correctly, conflict can have a positive output. In 1994 the new development of strategic negotiation framework by Walton and his colleagues was completed. The aim of the framework was to adopt employment relation strategies that minimised conflict among the workplace. According to Sarina and Wright, 2015”the strategic negotiations framework offers significant utility for understanding the strategic choices and institutional constraints faced by management in pursuing various employment relations strategies”. The framework consists of three approaches the employees can face: Avoidance, Accommodation and cooperation. All three approaches can advantage and disadvantage the organisation in different aspects. Human resources managers must strategically analysis the most suitable approach for their organisation. The cooperation approach is when employees can “pursue strategies that promote high levels of cooperation with unions through an ‘integrative’ approach that aims to deliver mutual gains” (Walton, Cutcher-Gershenfeld, and Mckersie, 1994). Cooperation emphasises mutual goals and integrative potential within a business. Similarly, this approach utilises joint structures and processes for sharing power and responsibility. Adopting this approach will allow Crackberry Communications (CC) to fully utilise their

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