Recent advancements in technology offer the organizations of today and the future boundless opportunities for improvements in service delivery. Although experts agree that the alignment of technology and the overall business strategy is both necessary and imperative, no clear path to optimum alignment exists. Christopher Nuckles, a IT Director I interviewed demonstrated full awareness of this fact. he and the company’s CIO, Matt Carey, and the executive IT leaders and displayed optimism the “interconnected retail strategy” they have for the company will ensure that Home Depot remains the product authority for home improvement. As part of the technical team that developed, enhanced, or supported several of the technological systems at Home Depot, Nuckles believes that the key to a successful technological future is innovation. Nuckles recognizes that the biggest hurdle for the Home Depot technology is the emerging e-commerce and he adds that Home Depot is ready for the boom. He explains that plans are underway to optimize the Home Depot mobile application entirely and make it available on all platforms so that the company remains relevant as technology keeps advancing.
The intervention that was implemented was the invitation for the father to participate in the therapeutic sessions with his son and ex-wife. I explained the client’s recent behavior and the subsequent admittance to my agency. I clarified that the client’s behavior worsens after their divorce which is evidenced by the increased disciplinary infractions he received at school. The client also became more combatant and argumentative with his mother and siblings as reported by them. I proposed the idea of meeting for a family therapy session to uncover the cognitive reasons behind the
The department’s intervention plan was to remove the child from the home and place her in a safer environment. My client’s response to this intervention at first was very angry and resentful towards the department. Father especially angry with the department and did not understand why he couldn’t keep his daughter since mother had the drug issue. I realized how difficult it would be to build rapport with them after removing their child. I ensured them that I was there to help; I was very empathic and showed them that I cared about their case. I worked with the parents and helped them to
This can lead to: lack of concentration, interview lasting longer or be terminated, which can result in unreliable answers. To possibly avoid these I could: go in a quiet room, allow extra time and avoid sensitive questions. I will be doing interviews with teachers that teach visually impaired children rather than the child because the child may feel uncomfortable talking one-to-one with an unknown adult and yet I can still get the answers needed through the
One of the things that I would do differently would be to know how to word my limited job experience to answer questions about difficult experiences. Another area I would like to work on is being able to paint a picture by narrating a personal story. I didn’t know how personal to get in this question or how specific I should get when answering about painting a picture for the interviewer. An additional thing that I would do differently during an interview would be to look at the camera more instead of looking down at the screen, keyboard, or up and around. When reviewing and assessing my responses, I found it distracting that I was looking all over the place and not directly at the camera for the most part. I think that this might have been because there was not a person or video of a person while I was answering and responding. Another thing that I would have done differently would be taking my time while answering questions. Although I do believe that I was appropriately brief in my responses, I think that I should have talked
The other area that I would like to improve on for next time would be warmly ending the session. I have yet to end the session in a fashion that was not abrupt. Ending the session abruptly can lead the client to feeling unsure of what
I was pleased with the way this session went because I had gain rapport with the client. The client nationality was Hispanic but he spoke low literacy English. The overall skills used with the client was standard greeting, open ended response to help him get started. I used furthering response to get the questions answered for his health care and nonverbal response to keep the process going. At times during the interview I had to also use emphatic response to show my concerns.
S: Today, the client was still on lunch duty. While on lunch duty, it was discussed about how P.C’s grandpa and dad did not show up for the schools Dad/Grandfathers day. She reported that her grandpa was supposed to come but he had a doctor appointment that her mom took him to. It was just found out that her grandpa has cancer. When P.C ate lunch she sat alone again. Her treatment plan was brought up and her action step of sitting with other classmates was discussed. She expressed she would try this week. P.C helped brainstorm different ways where she could ask classmates if she could sit with them at lunch.
Making eye contact is an important part of the engagement skills, which was adhered. I did make facial expressions during the role play. I smiled along with client what she made a joke and I showed a concerned face when discussion Sophia’s behaviors. During the role play, I leaned in a little bit towards the client to let her know that she had my full attention. Warmth, empathy, and genuineness are all great communication skills to convey (Kirst-Ashman, K. K., & Hull, G. H., Jr., 2018). I displayed warmth in the role play by smiling at the client when acceptable. Genuineness was conveyed through making eye contact and showing concern for her daughter’s behaviors in the home and school. I missed empathy during the role play. I should have utilized reflective listening by repeating what was going on with Sophia’s behaviors in the home and school. After understanding the whole picture, I should have went on with the hours that were going to be prescribed for Sophia and the plan. Having the client discuss their strengths would be a great step in building rapport with the client. I failed to discuss Sophia’s strengths during the role play. Showing concern for a client’s behaviors will convey a sense of genuineness that you do care for the client and want to
Looking at how I influenced my own success within the interviews I conducted over the semester I think that feeling secure with myself was a big factor that I worked on. I was nervous to even talk to students in the beginning because it was extremely
When I think of the word interview I think of it as a series of questions asked from one person to another to seek information. In my previous assessment we were asked to interview a fellow peer, on their personal experience of QIBT so far this year. We were not given any question, but made to think of our own. As we were interviewing our peer another peer was marking us on our overall ability to interview. This piece of reflective writing will be an explanation of what I thought my personal strengths and weaknesses were throughout my interview.
My goals for the session were to introduce myself to the client, understand the client’s concerns, learn her background and current situation for several areas relevant to her life and her concerns, such as medical, family, legal, educational, and vocational. I