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The Baldrige Performance Criteria For Performance Excellence Essay

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Thesis Although incorporating similar elements, the differences between the Baldrige Performance Criteria and the ISO 9001:2015 standards create the potential for greater satisfaction and continual improvement in organizations when they’re used in combination with each other. Introduction A lack of focus on innovation, quality and continual improvement has caused many companies to falter. As forward thinking companies strive to maintain their competitiveness in the marketplace, various tools are available to assist in meeting customer needs. The focus of this paper is on two of these tools, the Baldrige Criteria for Performance Excellence and the International Standards Organization’s (ISO) 9001:2015 set of quality standards. Each are deployed with somewhat different goals in mind, yet they are not contradictory to each other. In fact, they can even be used in conjunction with one another. In the following passages, readers will get a brief overview of both the Baldridge Criteria and the ISO 9001:2015 standards, the overall goals of each, and a description of the similarities and differences between the two. Although incorporating similar elements, the differences between the Baldrige Performance Criteria and the ISO 9001:2015 standards create the potential for greater satisfaction and continual improvement in organizations when they’re used in combination with each other. General Comparison of Baldrige & ISO 9001:2015 The organizational layout is not as focused in the ISO
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