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The Bureau Of Fire Prevention (FDNY)

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FDNY was in need of a solution that would automate the inspection lifecycle and easily conduct, track, report on inspections. The Bureau of Fire Prevention includes the different specialized units responsible for performing the Inspectional duties. In addition, each unit has specific internal requirements regarding the processing of their information on a daily basis, thus they required a solution that would tightly integrate with their UCM and on-premise web application. Originally the inspection processes are managed manually that caused FDNY face some of the following challenges: • Cumbersome paper-based inspection processes • Back and forth meetings, spreadsheets, and emails, which hinders productivity • Duplicate, manual re-entry in

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