Situation: The case of Raquel and Onuka deals with two employees needing to work together to meet an assignment deadline. As the deadline comes to an end the employees are faced with issues in order to complete it. Raquel on one hand believes that they had agreed on a date as to when the information that was needed on behalf of Onuka in order to complete her part of the assignment. Nonetheless, Onuka never agreed to a set date and this has led to a conflict between both employees due to a lack of communication. The problem here is that once the employees voice their concerns regarding the circumstances, each employee feel that the other employee is at fault. Nonetheless, the real problem here is the miscommunication on behalf of both…show more content… When problems like this arise the only possible solution may be to “make explicit to the employees” that their behavior needs to be corrected and outlining the corrective actions if they fail to do so. Nonetheless, situations that are irresolvable are seldom within the workplace if both managers and employees are able to discover them before they get to this point.
As the demographic changes throughout the country shape the infinite amount of social environments. Now more than ever will there be an emergence of new contexts for cross cultural problems. This contexts are brought about by passages of legislation like the Civil Rights Act, changes in economic uncertainties and a plethora of other issues. Although some of these issues are older than others they all require a revisiting in order to prevent and resolve employee problems. This is due to the fact that these new issues and recurrences will always find their way into the workplace as individuals interact with each other, and share ideas or opinions. With the issues that arise, managers and employees alike are not left alone to fend for themselves and a solution might only be possible through the use of formal policies by inclusion of the Human Resources Department. Nonetheless, the use of the Human Resource Department should be used after clarity of the situation and lack of an informal solution. This helps to minimize the gravity of the situation and building of cultural