The Case Study Western National Insurance

898 WordsApr 23, 20154 Pages
Every organization is at risk for financial hardship. It takes a strong, dedicated leader to bring a company out of loss and turn it around. This is what happened at Western Insurance Agency from the late 1990s to the early 2000s. Stu Henderson, the newly hired CEO at the time, brought the organization back to success by supporting and engaging stakeholders. This research will highlight all stakeholders described in the case study Western National Insurance, the actions taken by Henderson to support and engage Western National Insurance stakeholders, and an evaluation of these actions using leadership theories. The assessment will consider how successful leaders excel at understanding themselves and others, at motivating group members to excel, and at facilitating group members to learn and perform their work more effectively, with the overall effect of enhancing organizational capacity. Several internal and external stakeholders were described in the case study Western National Insurance. They include independent agents, employees, business partners, customers, business customers, regulators, policyholders, Creameries, board members, homeowners, managers, A.M. Best, and reinsurance brokers. Leadership must fully understand the importance between engaging stakeholders and profitability. There were many actions taken by Henderson to support and engage Western National Insurance stakeholders. When initially joining the company, he met with the managers and employees with the
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