The Changing Role of Cios

2465 Words10 Pages
The Changing role of CIOs: from Technologists to Business Strategists and the challenges of this new role.

Name: Awa Ikoro

Word count: 1,992


This paper examines the role of the Chief Information Officer (CIO) in an organisation, and how it is changing from technology and IT-specific to that of a strategist and business developer over the years and how this fits with the strategic business objectives of organisations, drawing from examples from different organisations in different sectors of the economy. It equally highlights the challenges facing CIOs in accomplishing these roles, thereby realigning the different roles of the management team. The paper concludes by recommending how to make the role of the CIO more
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By combining strategic business and management skills, CIOs play an active role in the product/service development as well as marketing and sales. They focus on issues such as business and IT alignment, attempt to uncover IT-enabled business opportunities and apply IT initiatives to streamline business processes. These business processes are made possible by Service-Oriented Architecture (SOA), which is an agile, responsive infrastructure that makes it easier to create processes that support business needs. Inorder to achieve this, Diane Offereins has implemented a Business process transformation requiring the transformation of the strategic vision of the ‘Discover Financial Services’ into operational reality. This has been realised by fundamentally changing the way IT delivers solutions to the business by using an SOA to enable a flexible, dynamic and effective IT infrastructure that can support the globally integrated enterprise. This has led to better access to data delivered efficiently and at less cost. An example is an ATM transaction and mobile payments at ‘Discover Financial
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