The Communication 's Relationship Within Emotion And Nonverbal Communication

What is emotional intelligence? Why it is important to understand emotional intelligence in today’s society? People can have a wide range of emotions from being happy, confused, angry, sad, etc. As individuals’, it’s important to understand our own emotions as well as those around us at home, work, and in social environments. If we are able to comprehend and control our emotions, it makes it easier for us to see others’ perceptions of ourselves.

The study of emotional competence is deeply rooted to the concept of emotional intelligence. It stands for the ability of one person to clearly express oneself feelings. It is a set on non-inherent skills that a person keeps on developing through its lifetime. It is based on four pillars: self and social awareness and, self and relationship management. Each of them assess one person’s ability to properly interpret and evaluate oneself and others emotions, and their effect.

Daniel Goleman describes emotional intelligence as "the capacity for recognizing our own feelings and those of others, for motivating ourselves and for managing emotion well in ourselves and in our relationships (Goleman, 2000).” Goleman goes on to explain that emotional intelligence can be broken down into two core competencies. These competencies include personal competence and social competence. Personal

The book, Emotional Intelligence 2.0, provides an alternative approach to how a person achieves success. This book does not focus on the conventional determinant of success, such as formal education and training, experience, and intelligence level (IQ). Although all these components contribute greatly to ones achievement of success, these factors are not the only factors to be considered in whether a person will be successful or not. This book focuses on the concept that it refers to as emotional intelligence (EQ), which is one’s ability to recognize and effectively understand his/her emotions in a productive and rational manner.

This paper will examine the author’s current strengths and weaknesses associated within the emotional intelligence skills which are: self-awareness, self-management, social awareness, and relationship management, and a number of associated competencies such as self-control, adaptability, and self-confidence by analyzing the author’s Emotional Intelligence Appraisal. The paper will provide the audience with an action plan for each emotional intelligence skill which needs improvement and will consist of a number of strategies that will improve the author’s overall emotional intelligence skills.

Emotional Intelligence is one of the topics that gain popularity in business discussion nowadays. To understand what Emotional Intelligence is and how it may help to build a better personality and better worker, this paper is to discuss about to two main competencies of Emotional Intelligence. The first one is the Personal Competencies and the other is Social Competencies. By understanding these competencies, employees gain the knowledge of how to create a better workplace not just for those individuals, but for others around them, as well.

Emotional intelligence (EQ) is the ability to identify, use, understand, and manage own emotions and emotions of others in positive manners to alleviate stress, relate effectively, empathize with others, surmount challenges, and moderate conflict. This capacity enables us to recognize and understand (usually a non-verbal process) emotional experiences of others. EQ is learned, contrary to Intellectual ability (IQ) that is constant over the course of time. In order to permanently change behavior in ways that stand up under pressure, it is essential to learn how to subdue stress momentarily, and in relationships so as to remain emotionally conscious. This writer utilized the Bradberry and Graves (2009) emotional appraisal tool to complete an assessment of own emotional intelligence with a view to set goals and formulate action plans to improve on professional success and personal excellence.

Managing human emotions plays a critical role in everyday functioning. After years of lively debate on the significance and validity of its construct, emotional intelligence (EI) has generated a robust body of theories, research studies, and measures (Stough, Saklofske, & Parker). There has been work and many ideas by Jack Mayer, Peter Salovey, David Caruso, Daniel Goleman, and Steve Hein to name a few. All researchers have different interpretations of the term emotional intelligence and different visions of what emotional intelligence can mean for humanity (Hein, 2005). In 1985 Wayne Leon Payne, then a graduate student at an alternative liberal arts college in the USA, wrote a doctoral dissertation which included the term “emotional intelligence” in the title. This seems to be the first academic use of the term “emotional intelligence.” In the next five years no one else seems to have used the term “emotional intelligence” in any academic paper. Then in 1990 the work of two American university professors, John Mayer and Peter Salovey, was published in two academic journal articles. Mayer and Salovey were trying to develop a way of scientifically measuring the difference between people’s ability in the area of emotions. They found that some people were better than others at things like identifying their own feelings, identifying the feelings of others, and solving problems involving emotional issues. Since 1990 these professors

Emotional intelligence is conceptualized as a person’s ability to overcome stress, communicate effectively, understand others, cope with challenges, and solve conflicts by identifying, using, understanding, and managing their emotions positively (Gines, 2015). Emotional intelligence allows individuals to understand others, without necessarily talking to them. This understanding is vital since it influences the way we relate with other people. Emotional intelligence can be defined using four components which include self-awareness, self-management, social awareness, and relationship management (Segal, Smith, & Shubin, 2016). The essay focuses on these four components and the skills that help in building emotional intelligence.

Throughout the semester in interpersonal communication class I have gained versatile understandings of many abstract ideas on communication that without the course I may have missed an opportunity to do so. Looking at the bigger picture of communication, it is an ongoing learned skill that will be improved by both education and personal experiences which will help enable me to possess competent communication skills/characteristics. As I have learned in class our habitual communication styles and tendencies also reflect society and culture through our socialization and also displays gendered patterns in the ways of which we communicate. As someone who is going into communications as I further my education I view many aspects of communications as intriguing as well as vital to my success in both a professional and personal manner. Although, three specific topics from different chapters have struck me the most whether it has taught me something about myself or has given me the skills to communicate on a higher level. Chapters three, six, and eleven which cover communication and the self; nonverbal communication, and interpersonal conflict are amongst the noteworthy sections I have found myself feeling enriched about in a prepared & knowledgeable demeanor.

Emotional intelligence was described formally by (Salovey & Mayer). They defined it as ‘the ability to monitor one’s own and others’ feelings and emotions, to discriminate among them and to use this information to guide one’s thinking and actions’. They also provided an initial empirical demonstration of how an aspect of emotional

“Emotional intelligence is the ability to understand and manage our emotions and those around us, therefore, this quality gives individuals a variety of skills, such as the ability to manage relationships, navigate social networks, influence and inspire others. Every individual possesses different level, but in order for individuals to become effective leaders, they will need a high level of emotional intelligence. In today’s workplace, it has become a highly important

Emotional Intelligence is defined as a ‘type of social intelligence that involves the ability to monitor one’s own and other’s emotions, to discriminate among them and to use the information to guide one’s thinking and actions’ (Salovey and Mayer, 1990: 189). According to Goleman (2001), ‘emotional intelligence comprises of 4 key components which are, Self

Picture a world where humans could not understand each other’s feelings. It looks pretty bleak, right? Luckily, humans do have the ability to comprehend others’ facial and body expressions, emotions, and language. Since this is such a beneficial and amazing power that we hold, it has been labeled as a sort of intelligence- emotional intelligence. The ability to control and express our emotions, as well as understand, recognize, and response to others’ emotions is essential. Emotional intelligence acts as a primary key to survival for humans.

In contrast with the past workplace challenges and organizational behavior, there is a necessity to understand ourselves and others. Sometimes the stress and prestige can cause an adverse impact on one’s position in the workplace. The ability to deal with our emotions while working effectually with others and at the same time, performing the organization’s expectations are in high demand. Since the employees are an asset, and the organization is expecting a return on their investment, understanding how emotions work and how it impacts one’s capacity is indispensable in accomplishing organizational goals. In the workplace, people often have to work with each other. So the handling of relationships and interacting with others becomes the key to the success of the organization. Managers need to have a combination of skills and abilities such as the strength of will, awareness of self, empathy for others and sensitivity toward others internally and externally. Before one can handle others emotions he/she must first learn to lead themselves. So the question become, how is this done? Coleman’s theory suggest that this can be done through emotional intelligence which is the ability to create, build and maintain viable relationships (Coleman, 1998, p. 14). No one wants to follow the leadership of a person who cannot manage his/her emotions. Let’s look together at three business CEO’s personal backgrounds and use of emotional intelligence. The top chief emotions officers in the U.S.