preview

The Community Connector Program ( Ccp ) At Providence Public Library ( Ppl ) Essay

Better Essays

A. In Foundations Project Plan (FPP), I worked to evaluate the Community Connectors Program (CCP) at Providence Public Library (PPL). The CCP has a purpose to provide support for homeless people that obtain several services including to get shelter and health care service. Dealing with this complex problem and considering it as a relatively new program to the PPL, PPL faced several issues in implementing the program.
One of the managerial problems is the difficulty in dealing with the conflict between the CCP clients and Learning Lounge learners related to space sharing between parties. In order to address the issue, I applied three managerial approaches (concepts) and/ or analytic tools:
1) Problem Framing Concept
This problem framing concept takes into account several factors, such as stakeholders voice, time, risk tolerance, resources and perspective (Boyle, meeting 3, slides 11).
a. Stakeholders voice
Both parties are the PPL’s primary stakeholders and have their own voices. It is paramount to treat them equally.
b. Time
It is necessary to determine the urgency of the problem.
c. Risk tolerance
It will determine the level of the risk and the high risk issues will be treated with caution. In this case, the homeless is one of the sensitive issues that needs to be processed with caution.
d. Resources
The framing will consider the available resources, such as spaces, staff, and fund to come up with several options of doable solutions.
I applied this concept because the

Get Access