• THE PROBLEM:
In 2005, I was working as Manager of International Investments in Valores Bancolombia and we started selling the first hedge fund in the country. Colombian financial sector was starting to develop, and investors and Financial Advisors had none or few knowledge about international markets and they mainly invested in local fixed income and stocks. The launch of the products was a big success, in the first 3 months we increased the revenue of the area by 300% and the assets under management by 400%. But then we started to have some issues with clients that where not happy with the investment, the issue began to affect the company image and the performance of the division.
In any hedge fund, performance is variable, for Colombian Investors, this was not common. When the fund had bad performances, clients got very upset. The issue was generated mainly because the internal work force hadn’t understand the product well, they just push sales because we had a very aggressive reward program. Clients also didn’t understand the product. The funds I selected were not conservative so the variation of the performance was significant. All the responsibility was on my hands and time was not enough to handle all the problems and to keep the division on track.
As a manager, this situation involve all the skills, but there are two management skills that I will analyse deeply, communication and the decision making.
• ANALYSIS OF THE PROBLEM:
The process of launching the
I would implement my decisions first by making sure the managers know their role. They need to be equal to all employees and treat every employee the same. Being a manager you cannot make alliances with just certain people, it is unethical. Equality is a big deal in most companies and for a manager to choose certain employees as opposed to others is very unequal. I would send the managers to an equality and/or
Muslims are one of the most marginalized people in the U.S for their beliefs and their religion but after 9/11 discrimination and hate crimes against them had become even worse.Throughout the U.S people have been “Anti-Islam” and believed that the Muslim’s religion is absurd, want muslims to change their beliefs or, leave the country.According to “Anti-Islman Discourse in the United States in the Decade After 9/11:The Role of Social Conservatives and Cultural Politics”by David D.Belt on page 211-212, talks about how a post on Charisma News with an article title “Why I am Absolutely Islamophobic” was urging at the fact that Muslim-Americans needed to be deported as soon as possible ,or go under sterilization.Also Belt talks about one of Bush’s family friend being,Franklin Graham saying that he thinks the muslim’s religion is “very evil “and “wicked”.One last example a man named Gabriel had said Islam is the real enemy of America and that we supposedly “we will be doomed in war if we don’t realize it”. People are so brainwashed it honestly insane and very ignorant at the things people think about Muslims, its barbaric.They believe what Muslims believe in and their religion is wrong and they should switch to “Christianity” because it is the “American way “ or have them deported because the do not belong there and are “terrorist”.
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After the Vietnam War, the use of chemical warfare caused many post-war issues for American veterans. Many veterans had a direct experience on homelessness due to the immediate consequence of American military policies. Psychological symptoms were apparent, when veterans had phobic avoidance to society. Diseases affected veterans health conditions by making their skin bare to infections. Through the wake of the chemical warfare in the Vietnam War,veterans could not substantiate the long term impacts given through combat.
Management structure should be relooked and possibly restructured. The management structure that is currently in place is not conducive to the work function that it oversees. Before the problem can be fully understood it is important that the players and their positions be clarified.
Sometimes employees have turn to focus on personality rather than the actual problem. So recommending a regular staff meeting that addresses issues within the work place. Not only the managers and supervisors should be instructing but junior staff given the privileges to explores and vent out their concerns, and the meeting environment should be cordial, respectful and peacefully. I will also want to recommend that the management should keep in touch with all employees through email messages and phone calls concerning all the changes and important information going on in the
Discuss what the management at M&M can do to more effectively manage situations like what occurred in the case.
Once outside the building, move away from the building and assemble in your meeting zone. Your meeting zone is an agreed upon location outside and away from the building and is usually determined by department or where you are located inside of the building. Double – check this.
3. Conflict management: - speak to the person first, then if not resolved speak to the manager
Does your management team know what to do in any given situation? Are they working in concert with their counterparts in
An organization with weak management often develops problems or conflicts that cannot be resolve on time, and this allow some of the employees to view their mangers as incompetent, and this might result in lack of respect of the organization management. In this case study, there are some existing problems in the organization that were
Unfortunately, the same issues that existed with the overall governance existed here. The company may have been acting as an exemplary corporate citizen, but with no overall strategy and minimal communication, there was no consistency or coordination, and the company was not getting the public relations benefits that they might have otherwise gained (Veleva, 2010).
In this situation, if I was Frederick Taylor and Fran had asked me for my advice on the management situation, I would create a plan, and assess the workplace through the four guiding principles to Scientific Management. I would begin by making sure proper working conditions, standardized work, and proper support for employees were all in place. I would gather this information from not just one, but multiple employees in the workplace, including Fran. I would also ask each person what they thought of Bob, not taking into consideration his underperformance in the workplace. Next, I would assess Bob individually, making sure from his point of view, proper working conditions, standardized work, and proper support for employees was all in place. I would also make sure
Next, I invested in a popular food and beverage company, PepsiCo Inc. PepsiCo is comprised of multiple consumer segments in North America such as: Frito Lay, Quaker Foods, Aunt Jemima mixes and syrups, Aunt Jemima mixes and syrups, Quaker Chewy granola bars, Cap n Crunch and Life cereals, and Rice-A-Roni side dishes. The popular beverage segment includes beverage concentrates, fountain syrups, and finished goods such as Pepsi, Gatorade, Mountain Dew, Aquafina, etc. Since PepsiCo is worldwide, it has a handful of segments that provide consumer goods to various country and serves wholesale distributors. The company was founded in 1898 and is headquartered in Purchase, New York and expanded worldwide first entering Japan an Eastern Europe in 1966 (PepsiCo). The company was established by a merger with Pepsi-Cola and Frito-Lay and continues to add more brand names to its company today. On March 22nd, 2014 the net income applicable to common shares was 1,216,000,000 this number is a slight decrease from the 1,742,000,000 net income applicable to common shares on December 28, 2013 (Yahoo Finance). Earnings this year have been good with a positive numerical percentage of 3.76%. In the past year PepsiCo has invested five billion dollars in Mexico. This five-year investment plan Focuses on Innovation and Brand
As a business management, strategist discuss and advice on how to deal with this Issue.