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The Competitive Forces Challenging Hertz

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External Analysis Based on the results of Porter’s model, the following are the competitive forces challenging Hertz (Appendix A). Competitive Forces Firstly, Hertz faces low threat of entry from the competitors. As Hertz serves in the car rental and equipment rental industry it has low barriers to entry due to need of excessive amount of startup cost and through product differentiation. With the company’s excellent economy of scale the new entrants might find difficult to survive. By aiming at the product differentiate Hertz gained very good customer loyalty which new entrants might lack. To initiate a rental business one needs to have good financial resources. The likelihood of achieving profit in the rental industry may serve as a low barrier to the new entrants. Secondly, Hertz also faces the threat of substitutes. There are other platforms such as train, taxi, bus shuttle that consumer uses as the means of transport. Due to heavy competition in the car rental and equipment rental industry, consumers are attracted towards the other rental services which offer similar products with low prices. For example, Avis provides excellent customer service with low price on its car rental and United Rental provides equipment rental service at lower price. This can make the Hertz rental business less useful. This can affect the overall attractiveness of the industry. Thirdly, Hertz suffers high bargaining power from the buyers as it is dependent on the customer’s financial

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