The Consumer Protection Of Australia

Consumer protection also imposes additional costs onto a business since it is mandatory that they comply with these laws. If they do not comply they risk fines and ultimately being put out of business by a court of law. The Consumer Rights Act is now operating in place of the Sales of Goods, Unfair Terms in Consumer Contracts Regulations and the Supply of Goods and Services Act. The Consumer Rights Act was introduced in October 2015 to simplify, strengthen and make clearer an individual’s rights when acting as a consumer. Similarly to the Sale of Goods Act, under the Consumer Rights Act all products must be of satisfactory quality, fit for purpose and as described. Under the Consumer Rights Act individuals have a legal right to discard goods that are of unsatisfactory quality, unfit for purpose or not as described, and get a full refund. This right is limited to 30 days from the date the product is bought. After 30 days the consumer will not be legally entitled to a full refund if the item develops a fault. With digital products such as apps or games consumers can ask for the product to be repaired or replaced if it develops a fault. And if this isn't possible, individuals have the right to receive a price

First is the Consumer Act, their first right is to apply and know the consumer rights, because misleading trade practices is prohibited by the Act which is against the unfair or a fraudulent business

Multiple consumer protection agencies or independent bodies can assist consumers to resolve their complaints and provide advice about consumer related matters. Two of which are NSW Fair Trading and the Australian Competition and Consumer Commission (ACCC).

Also by law data is collected on consumer inquiries and complain as well as problems to help identify concerns with in the marketplace and strengthen enforcement in a quality improvement

An offeror will have made an offer where it appears to a reasonable person in the position of the offeree that an offer was intended.

The Australian Competition and Consumer Commission (ACCC) is an administer of the competition and Consumer Act (CCA) which is to prevent collusion among the firms and to prevent the individual firm which break the market equilibrium with their market power. Well competitive market would deliver efficiency costs, faster innovation, prevention of unduly concentrated markets, business freedom, wealth distribution, and enhancement of international competitiveness. Therefore, the ACCC is playing a crucial role in Australia, and their activities can be divided into four categories; (1) the policies for anti-competitive conduct and anti-competitive practices, (2) the mergers policy, (3) the consumer protection policy, and (4) four pillars policy.

is duty bound to follow regulations and laws to ensure the safety of consumers by

This Act protects consumers from misleading descriptions which the business has said about their products and services. It would be a criminal offence if the business trader was to:

On this week’s issue of “Historians Weekly” we’re finally going to be starting up our new and anticipated series “Policies of Aboriginal Australia”. To start us off I will be looking at the policy of protectionism and why it was replaced by the policy of Assimilation.

Studmaster Pty Ltd was a landlord that owned a shopping complex in Bourke Street, Melbourne. Mrs Tran operated the “Vietnamese Lunch Box” outlet in the food court. She had little ability to speak or read English, which the representatives for Studmaster knew about. Studmaster proposed a three year renewal of her lease at $48,000 per annum plus GST for the first year and CPI increments in the second and third years.

The CRA now incorporates a three-tier system to resolve any problems between the consumer and the trader. The degree and nature of the remedies available will depend on the amount of time the consumer has owned the product or on the type of service provided. The first step is when the goods are not satisfactory, in which consumers are entitled to reject them, as provided under Section 22. A full refund can be claimed and must be given without undue delay and this has been covered under Section 20. The second step occurs when the consumer has either lost the chance or not chosen to reject the goods. Under Section 23, the consumer is entitled to claim a repair or replacement of the goods. The trader must repair or

“..to prevent practices having adverse effect on competition, to promote and sustain competition in markets, to protect the interests of consumers and to ensure freedom of trade carried on by other participants in market, in India.”

Manufacturers have the option to follow their standards, and most choose to do that. Stores often refuse to sell products that that do not meet those groups' standards.

Whilst the Court advocates for high level of transparency as well as substantive fairness test, it sets unrealistic threshold for the consumer who is to be protected. The apparently high level of protection is severely circumscribed by the exaggerated expectations of consumer’s behaviour. The “average” consumer who the Court intends to protect is “reasonably well informed and reasonably observant and circumspect” . It is this consumer who needs to understand the contract terms and foresee

Starting a new product is never easy for a company. The difficulties they face are diverse in nature, and often they lack initiatives so that customers are not interested in the product.