The Decision-Making Process

2267 WordsJul 15, 201810 Pages
Table of Contents Introduction 1 Traditional Decision-Making Process 1 Making Rational Decisions 2 Problem Definition-Rational 3 Identify Decision Criteria-Rational 3 Weight the Criteria-Rational 3 Generate the Alternatives-Rational 4 Evaluate the Alternatives-Rational 4 Select the Optimal Solution-Rational 4 Making “Good Enough” Decisions 4 Making Intuitive Decisions 4 Making Creative Decisions 5 Global Decision Making 5 Ethical Decision Making 5 Key Aspects of the Management Process 6 Decision-Making in Today’s Changing World 6 Global Managerial Decision Making 7 Effective Global Manager 7 What It Takes for a Manager to Be Effective in a Global Scope: 8 Conclusion 8 References 9 introduction Decision…show more content…
The rational decision-making model describes a series of steps that decision makers should consider if their goal is to maximize the quality of their outcome. In other words, if you want to make sure that you make the best choice, going through the formal steps of the rational decision-making model may make sense. The following are the steps taken to come to a rational decision: 1. Identify the problem, 2. Establish decision criteria, 3. Weigh decision criteria, 4. Generate alternatives, 5. Evaluate the alternative, 6. Choose the best alternative, 7. Implement the decision, 8. Evaluate the decision. Problem Definition-Rational First, under this step managers must recognize that a decision is needed and identify the problem to be solved. A problem is typically a difference between the actual situation and what is desired. However, managers often act without understanding the problem to be solved or define the problem in terms of a proposed solution or in terms of its symptoms. For example, in response to employee complaints about salaries being too low (a symptom), managers might define the problem as a comparison of salaries to industry averages (SagePub, 2008). However, the true problem could be that the total compensation package, including benefits, does not suit the demographic characteristics of the firm’s employees. Identify Decision Criteria-Rational Decisions often entail the consideration of more than one

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