The Delivery Of Public Service

M1: Explain the importance of public service skills using examples from at least two contrasting public services.

It is very common after adverse consequences or for actions not taken that lead to something seriously going wrong that someone has to take full responsibility and be held accountable. This idea in particular applies to health and care services where service user’s life and well-being can be seriously at stake. Carers must be responsible for the provisions that benefit service users than harm them and therefore they are accountable for what they do or omit to do. Accountability is clear list of tasks which failure to adhere to may result in penalties.

The National health services (NHS) provides a comprehensive healthcare services across the entire nation. It is considered to be UK’s proudest institution, and is envied by many other countries because of its free of cost health delivery to its population. Nevertheless, it is often seen as a ‘political football’ as it affects all of us in some way and hence everyone carry an opinion about it (Cass, 2006). Factors such as government policies, funding, number of service users, taxation etc all make up small parts of this large complex organisation. Therefore, any imbalances within one sector can pose a substantial risk on the overall NHS (Wheeler & Grice, 2000). This essay will discuss whether the NHS aim of reducing the nations need

"Classical Organizational Theory deals with the 'systematic processes necessary to make bureaucracy more efficient and effective.' Name three scholars that are credited with the development of classical organization thought that most correctly fit into this definition of Classical Organizational Theory. What were the basic arguments articulated by each in their contributions to the development of Classical Organizational Theory?"

UNIT 5 - INTRODUCTION TO DUTY OF CARE IN HEALTH, SOCIAL CARE OR CHILDREN’S AND YOUNG PEOPLE’S SETTINGS ASSIGNMENT OVERVIEW In this assignment, you will demonstrate your understanding of what is meant by the term ‘duty of care’. You will consider the types of dilemma that you may arise in adult social care work, and find out where to get advice and support to handle these. You will look at how to respond to complaints, making sure you know and follow agreed procedures. TASKS There are three tasks to this assignment. TASK 1 2 3 TASK 1 1. Identify the following requirements when dealing with complaints. • Legal EVIDENCE Short answer questions Letter Case studies OUTCOMES 3.1, 3.2 1.1, 1.2 2.1, 2.2

|Your first task is to write a special news article where you must report on three examples of current affairs that affect |

The local Authority Social Service and National Health Service (England) Complains regulation 2009 (amendments) is the statutory regulation provide guidance on local authority in terms of how to manage complain. The Local authority here refers local council, and the National Health Service refers national public hospitals in the England. In the amendments the regulation not only set out frameworks for Pharmaceutical Services, General Dental Services Contracts and General Medical Services Contracts; and as part of health and social care setting the independent provider are also included to implement the regulations on how to handling complaints in their service provision. Furthermore, according to the regulation responsible body has to have arrangements for the handling and consideration of complaints and to point responsible person to ensure the effective implement of the regulation in the service provision. As result of the regulation, big independent organisation like us has to have complaint policy in place to ensure the service user to raise concerns and complaint and the registered home manager will be the person to be responsible that all

The Secretary of State for Health, Andrew Lansley, has set out the government’s plans to reform the NHS in England. The plans, documented in a new white paper entitled ‘Equity and Excellence: Liberating the NHS’, state that more power will be given to patients and professionals in the design and delivery of health and social care. This briefing outlines a summary of the key reforms. Please note, some terms which require further clarification are explained in a glossary at the end of this document. The white paper focuses on four key areas: 1. 2. 3. 4. Putting patients and the public first Improving healthcare outcomes Autonomy, accountability and democratic

I did my practicum with the Traffic, Patrol, Identification, and Public Services units. Most of time I was with the Patrol Unit learning the ins and outs of the back of police work. Except for the identification unit, all the units acted the same and did the same except with a focus in a specific area. Traffic focuses on traffic control and traffic violations, public services helps the public with issues, and patrol work does all these things out on the street. Identification is the only difference, they help build court files by seizing and processing evidence for cases.

The block chain database has recently become more widespread in everyday life and some of its benefits has been implemented for the public usage. The governments in several countries has acknowledged the potential of the block chain system. This could simplify the bureaucracy process and provide credibility. Some suggestions have been made of where this database could be enforced. First of all, the block chain system could affect how an ordinary person could deal with property titles. Governments will make it possible for citizens to electronically conduct transactions and queries without lawyers or queuing at government offices. Once registered on the block chain, for example an ownership of a car, a home or other assets to be transferred from one person to another without the need for a government record while still being legal and publicly acknowledged (Forde & Casey, 2016).

The Ombudsman and its power, role, and responsibility to solve people complaints especially individuals with disabilities. The reseach wants to find out what are obstacles, challenges, weakness, and disruption when the Ombudsman apply its power and authority to respond disable people’s complaints. It is also to explore what strength, mechanism, procedures, and system that the Ombudsman implement to attain disable individuals claims; and to understand the process of conflict resolution that the Ombudsman perform against the government agencies or private sectors who become public services providers and commit maladministration.

In this analysis we will review a case titled “The Dilemma at the Public Service Department.” We will be discussing different issues, amongst them are: opinions on the honesty, malfeasance, misfeasance, nonfeasance, accountability, competence, and why these particular responsibilities are identified. We will also discuss certain trade-offs made by the commissioner’s loyalty to the department as well as the governor, and public interest. We will also be discussing three barriers when it comes to deciding how the governor will be approached, along with the basic elements that are recommended in strategic management planning.

Correspondence concerning this paper should be addressed to Youness Elhamidi, Department of Public Administration, American Public University System, 111 W. Congress Street, Charles Town, WV 25414. E-mail: yelhamidi@apus.edu.

Government policy can be described as the declaration that defines the objective of the priorities and goals of the government. Since these policies outline the rules, role, and procedures, they develop a framework in which the government and its citizens can carry out their specific duties. The public policies are created by all governmental levels and target the entire population or particular groups. The process of developing these policies involves the engagement of governmental officials and citizens. On the other hand, politics of government provide the platform for the development, establishment, and implementation of public policy. Therefore, the politics of government are the platform with which public policies are adopted and implemented.