The Different Reasons People Communicate

1489 Words Nov 16th, 2015 6 Pages
IDENTIFY THE DIFFERENT REASONS PEOPLE COMMUNICATE
People communicate for different reasons such as to share an idea or information, to express a need, to reassure others, express their feelings, socialise, give instructions, ask questions, give encouragement and share opinion. Communication is a tool with which influence can be exercised on others. People communicate their views, wishes and passes their information to others such as information about their health or a warning. Communication is a tool used by service users and care workers in work environment to gain an understanding of the care either to be received or be provided. This can be given by the service users through different communication technique which could either be verbal or non-verbal. Information about service users can also be communicated in the Care plan based on the service user’s centred care approach or in the communication book in order to target the care to meet each person’s needs.

1.2 EXPLAIN HOW COMMUNICATION AFFECTS RELATIONSHIPS IN WORK SETTING
Communication affects relationships in work setting because communication serves as a tool used to express needs and preferences and to ensure they are met. It allows for options and choices when providing care for an individual. Effective communication is a two-way process - sending the right message that is also being correctly received and understood by the other person/s. It is essential that there is good and effective communication within…
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