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The Effect Of Post Discharge Mur And Nms Service

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This research was performed in order to investigate the processes relating to the post discharge MUR and NMS service and to ascertain if they were believed to impact on the patients’ health outcome. It was carried out using questionnaires, distributed by hand to community pharmacists in three boroughs of South West London. The aim of the questionnaire was to achieve a rapid response from a diverse range of community pharmacies. This study had a response rate of 50% (59 out 118 questionnaires were received back) which was lower than originally expected. It would appear that one of the main reasons could be attributed to time restraints of the role as many pharmacists identified that they did not have the time to complete the questionnaire. To further compound the lower than expected completion rate, some of the pharmacists approached were locum pharmacists who were reluctant to participate on the basis of their limited knowledge of the way that particular pharmacy functioned and their lack of familiarity with the community surrounding the pharmacy in which they were working. Another factor which contributed to the low response rate was that some of the returned questionnaires were not fully completed and therefore could not be included in the data analysis.

100% of the respondents provided MUR and NMS services and just over half of the participants 52%, provided post discharge MUR/NMS. It was found from the responses that it is consistently difficult to identify post

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