The Effect Training Has on Organizational Efficiency

885 WordsJan 26, 20184 Pages
1.0 BACKGROUND INFORMATION OF THE STUDY Many scholars see training as a means of improving employee’s capabilities by helping them acquire new skills. Michael Armstrong (2006) defined training as “ the use of systematic and planned instructions activities to promote learning”. (Nwachukwu, 2007) Defines training “ as an organisational efficient execution of activities for which he or she is hired. However as a result of the important effect training has on organisational efficiency, (Michael Armstrong, 2006) identified certain potential benefits that an organisation will gain from using training technique to improve its workers. The first benefit is that training improves operational flexibility by extending the range of skills possessed by employee (multi-skilling). Secondly, training attracts high quality employees by offering them learning and development opportunities, increasing their levels of competence and enhancing their skills, thus enabling them to obtain more job satisfaction, to gain higher rewards and to progress within the organisation. The third benefit is that training improves individual, team and corporate performance in terms of output, quality, speed and overall productivity. The forth benefit of training is that it provides higher levels of service to customers. As a result of these importance of training in an organisation (Nwachukwu, 2006) commenting on the need for employee training and development states that: “An organisation may have
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