Reasons of miscommunication leading to lesser productivity in an organization
Nguyen Nam Khanh B0902385
Abstract
Communication is a process beginning with a sender who encodes the message and passes it through some channel to the receiver who decodes the message. Communication is fruitful if and only if the receiver interprets the messages sent by the sender with same meaning. If any kind of disturbance blocks any step of communication, the message will be destroyed. Communication is more important in an organization. Cause miscommunication would lead to several problems to the organization especially, productivity. This paper would find out what reasons of…show more content… In addition, emotional barriers happen if the receiver does not have mood to be objective and to listen.
Furthermore, the last stage may have the filtering communication barrier, which people likely to alternating or distorting information to project a more favorable image.
Beside the barriers that occur during the communication barrier, there are also many factors cause barrier. For example, different in gender: the different between men and women conversation style becomes a barrier, different in cross-cultural communication: differences in culture can cause barrier to communication.
5. Non-cooperation, no participation in workplace
If there is not a cohesive relationship among employees and managements, some of them will not readily to cooperate. Some employees have higher qualification than others do, so they think they are better than others are. It leads to a distance among employees. That distance would prevent a clear
Non-participation is also an factor leading to miscommunication. Participation in workplace or usually in a team working on a project often leads to a better understanding of potential problems because ideas are shared more openly between members of an organization. In a study of 493 employees (Kivimaki et al., 2000), the result show that participative communication was the strongest indicator of innovation effectiveness and patents produced.
Cooperation, participation,