Competency standards set out what skills are required to perform a job or task, and range from national industry standards to simple checklists developed within a department or section. An awareness of the competency standards that exist for a position helps you gain the necessary knowledge and skills for that position. Competency is the consistent application of knowledge and skill to the standard of performance required in the workplace. Competence is an observable behaviour performed to a specified level and therefore provides a basis for the assessment of performance. A competent person has the knowledge, skills and attitude that enables them to perform their work to the standard required of those employed within an occupation or industry
The hospitality industry is a very lucrative and rewarding career choice. Choosing a career in this field is not for the faint at heart. A career in this industry requires an individual that is ambitious, self-motivated, and has a charismatic personality. However, the hard work comes with many personal and financial rewards. Hospitality covers all careers that can come underneath the lodging, restaurants, event planning, theme parks, transportation, and tourism. However, this paper will go in depth explaining the role of general management, growth of employment, and human
Employability skills can be described as ‘having a set of skills, knowledge and personal attributes that make a person more likely to secure, and be successful in their chosen occupation’ (Hinchcliffe, 2001, p. 8). These skills are an important set of transferable skills which are best developed over
The data for research was gathered through primary research, in form of mailed questionnaire of opinions, performance and career paths to investigate whether formal qualifications would help the general managers in their career development. The research focussed on the career progression of general managers with qualifications or without qualifications, in 50 plus bedroom hotels that appeared on the Scottish Tourist Board. This article is useful for future graduates and future managers or general managers as it gives information of the beginning level to be a manager in hotel industry. The limitation for this research was, only 54 questionnaires were returned from 96 those were delivered. As the consequences, bias that affected data reliability and result did not represent the total sample of population. Based on research findings, the author concluded that within the changes of industry, it increases the demand for general managers to be more business-oriented. Therefore, universities start to reduce traditional approach such as food and beverage operations in the students’ subject. Moreover, formal qualifications have become an essential part for managers’ carrier in Scotland and were recognized by giving benefits in function managerial skills rather than personal transferable skills such as communication, time management, decisions making and leadership qualities. This article is useful for industry as it provides the combination of information including theories and traditional compares with modern approaches to achieve the General Manager position. It also helps educational providers to modify and improve the hospitality students’ curricula in order to meet the needs of current industry
has become a top priority for all hospitality, tourist companies, hotels and restaurants today. It is an undeniable fact, that leaders and managers of hospitality and tourism businesses should be prepared, well-qualified and lead their companies and staff with the help of modern technologies and programmes as Totally Quality Management, professional knowledge and management skills in order to maintain a creative and motivated team able to produce and replicate successful
Employability skills means a group of essential abilities that involve the development of a knowledge base, expertise level and mind-set that is increasingly necessary for success in the modern workplace.
Unit 02 M2. Assess the importance of employability, and personal skills in the recruitment and retention of staff in a selected organization. The importance of employability skills and personal skills in the recruitment and retention of staff in Thorpe Park…
In this report, I will be assessing the importance of employability and personal skills in the recruitment and retention of staff in Thorpe Park.
The skills needed to be successful in today's workforce have changed somewhat for the better and somewhat for the worse, depending on the job. At some places that people are hired it seems like they hardly have to have any skills in order to get the job. Other places require a lot of skills before someone can even be hired and certain degrees must be obtained and tests must be taken. Fast food restaurants, grocery stores, and other restaurants should be a lot more strict about the types of people that they hire. There are certain skills that are required to be successful while working today, and there are some extra skills needed in jobs that involve working with people. Depending on the job, some skills can be learned during college or training
Rojewski (2017) identified that traditional roles of secondary and postsecondary career and technical education are significantly challenged to keep pace with the 21st-century workplace. Rojewski suggests for career and technical education to remain relevant, leaders need to initiate a collective response to the changes that are taking place in today's workforce and workforce education. Those elements are career navigation, work ethic and innovation. The author also states that the connection between vocational content areas and between career and technical educators and academic educators need to be strengthened and better communicate with stakeholders. Rather than structuring curriculum with specific work skills as the end goal, Rojewski
The skills and values that prospective job candidates needed to possess had changed significantly causing many in the workforce to be unemployable. The economic downturn, combined with technological advancements, has shifted what the desired skills and values employers valued.
While each employer is looking for a unique set of skills from jobseekers for each job opening, certain skills and values are nearly universally sought by hiring managers.Many workers obtain skills through a combination of education, training and job experience. Employees who possess a unique combination of skills are an invaluable resource to employers. The most important
future. In the article Call for Key Workplace Skills to Be Taught written by Alan Thomson the author quotes from the chairman of UK Commission that ?basic skills (generic employability skills) should be written into all college and school curricula? and ?we feel strongly that publicly funded education should make sure that employability skills are core to what it does? to show that colleges should equip their students with employable skills (Thomson 2009). Employability skills such as verbal communication, teamwork, commercial awareness, written communication and time management are not only of use in graduates? career, but also their daily lives. Thomson presents the fact that academic knowledge and technical skills are worth nothing if the worker does not have any employability skill. Therefore, the priority for colleges lays in teaching students employable skills with the aim to cultivate students being well-rounded. Otherwise, it may be difficult for student be successful in the long run. According to David Greatbatch and Peter Lewis, specially their book, Generic Employability Skills II, the service sector jobs occupy the main part of the job market; hence, some employability skills such as verbal communication and written communication are a must in most cases. Moreover, the employability skills such as teamwork are important for people working in a
Five years ago was when I knew I wanted to work within the hospitality industry. This was the time in my life where I came to the realization that this fun and entertaining industry was a place where I could develop a career. Every since this time in my life I have been creating goals for my career and steps to achieve these goals. One of these steps to achieving a successful career includes attending a university to study hospitality. This step has brought me to this point, where I am creating goals specifically for this course. I believe creating these goals will put me in a position to better succeed. I know being successful in this course is important because the information taught will help me in achieving my career goals.