Dilemma #1:
Name: Dat Le
Student ID #: 1527599
• What is the ethical dilemma and, specifically, what are the two “goods” in conflict?
“Brad is a production engineer at a bicycle company and part of his job includes inspecting broken bikes and drafting the design repairs for their repair” (Bartlett). Brad is considering replacing a broken brake cable with a more durable material, even though the customer did not request it in their order and specifically requested that “No aesthetic changes be made to the bike” (Bartlett). Brad’s manager suggests that his considered actions would go against the company’s policy of “The customer is always right.” Should Brad disobey the manager and the customer to possibly lose his job or go along with
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Brad would be in the wrong in terms of utilitarian ethics.
Virtue ethics are focused on a person showing values such as dependability and honesty. Brad would be dependable by ensuring the customer’s safety and honest by correcting what had to be done instead of ignoring what was right. However, he would not be showing loyalty by going against the customer’s wishes, but that could be corrected if Brad informs the customer. Virtue ethics are “Concerned about the inner person and an individual’s intent”; it was Brad’s intent to protect the customer from potential injuries (Newberry). Brad was more in the right in terms of virtue ethics.
In terms of the professional codes, the National Society of Professional Engineers, Brad would demonstrate the codes “Hold paramount the safety, health, and welfare of the public” and “perform services only in areas of their competence” if he performs the changes (“Code of Ethics”). For the code, “Hold paramount the safety, health, and welfare of the public,” Brad will have done what he had to do to protect the customer’s safety even if it meant going against the customer’s request and his manager (“Code of Ethics”). For the code, “Perform services only in areas of their competence,” Brad is sure that the broken brake cable is not the proper material and needs to substitute for a proper or better material (“Code of Ethics”).
Working in any customer service capacity will test your moral fortitude on more than one occasion. My experiences of both ends of the spectrum in a professional capacity or otherwise have proven that if you make it a priority to do right by others despite objections, it will burden you much less than the outcome of acting impulsively out of spite. There is no such thing as doing for one and not the other, being fair when your impulses tempt irrational responses doesn’t only show self-discipline, but you also gain the same result in most cases; Hence the phrase treats others as you would like to be treated. Though, it may seem that making an unethical decision during a tough situation is easier, I prefer to stay true to my character and revise certain situations at hand to make the best choice when it comes to
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In terms of the professional codes, the National Society of Professional Engineers, Brad would demonstrate the codes “Hold paramount the safety, health, and welfare of the public” and “perform services only in areas of their competence” if he performs the changes. For the code, “Hold paramount the safety, health, and welfare of the public,” Brad will have done what he had to do to protect the customer’s safety even if it meant going against the customer’s request and his manager. For the code, “Perform services only in areas of their competence,” Brad is sure that the broken brake cable is not the proper material and needs to substitute for a proper or better material. If Brad did not have knowledge of the proper material, then it would be unethical for him to change the
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This paper will explore ethics, patient rights, cultural considerations and ethical dilemmas and how they are present or not in the case of J.M a 48-year-old male Navaho tribe member who was brought into the unit with suicidal ideation and has a diagnosis of alcohol abuse. This patient has refused the psychotropic medications prescribed to him on the unit. The psychiatrist told the nurse to hide the medicine in his food. The evening nurse hid the medication in the food. When he noticed the pills, he turned the table over and was put in restraints. This case is an example of an ethical dilemma where the nurse wanted to follow orders but it contradicted with the patient’s cultural beliefs with healthcare it also has a violation of ethics, violation of patient rights and a violation of the law.
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