The Ethical Dilemmas That Arises From The Employer

once again brought to light the various concerns and complaints that this contentious area inevitably generates.  The idea of monitoring employees’ conversations has a certain Orwellian darkness that encourages accusations of privacy invasion and corporate spying.  Indeed, some companies have taken this too far – some reportedly even requesting their employee’s Facebook login details.  However, by and large the concept of employee monitoring – when done appropriately – seems to me to be relatively

Did you know that 58% of employers have fired workers for Internet and email misuse? And 48% justify employee video monitoring as an effort to “counter theft and violence?” According to the “2007 Electronic Monitoring & Surveillance Survey” of which 304 U.S. companies participated in, computer-monitoring results have led to the highest cause of employee termination. These companies used several tactics to eavesdrop on employees while claiming to be managing productivity or for security purposes. Some argue that surveillance is absolutely necessary to help protect and grow a business; others argue that employee and customer rights come first. However, companies that use such tactics often violate the privacy of individuals, exploit their private information and even punish those that do not conform to their standards.

* In today’s world of fast-developing technology, in which the click of mouse can dispense a plethora of information, privacy for job seekers and employees is a significant issue. One type of privacy issue in the workplace occurs when a company gathers or circulates private or personal information about employees or candidates for employment.

Employers do have the right to monitor what an employee is doing on the web to make sure the employee is being productive. The monitoring process can help employers and the whole company from theft or other harm begin released by employees. If employees believe that they

This section of the employee handbook is provided as a guideline for employees to understand the company policy and procedures regarding privacy in the workplace. While this section cannot address every possible scenario that may occur, the general policy will serve as a basis of understanding the key workplace issues and employee privacy. This section addresses privacy issues related to personal background information, off-work activities, and the corporate policy on the use of electronic monitoring. These privacy policies are designed to both provide a clear guideline for employees on the difference between job related and personal privacy. The policies are designed to create a standard set of

The most common form of an invasion, to employee privacy rights is email. With the massive use of computers, email has become the biggest communication tool of choice in the workplace. The concern of employers has grown tremendously with the use of email in the workplace. Employers' concern is that, employees can waste time by sending and receiving email for personal use, and they may provide easy access for hackers to entry their computer system. Employers can monitor an employee computer activity to ensure productivity in the workplace. Privacy Rights Clearinghouse (2006) states, "Unfortunately, if an employee uses a company computer for email use, the employee employer has the right to review the contents of his or her email."

With today’s technological surveillance capabilities, our actions are observable, recordable and traceable. Surveillance is more intrusive than it has been in the past. For numerous years countries such as the United State and the United Kingdom have been actively monitoring their citizens through the use of surveillance technology. This state surveillance has been increasing with each passing year, consequently invading the citizen’s fundamental constitutional right to privacy,. This has lead to the ethical issues from the use or misuse of technology, one such ethical issue is should a government have the right to use technology to monitor its citizens without their knowledge or approval? For this reason this paper will

As much as a company should not invade the rights of its employees , it has the equal responsibility of ensuring that its privacy and that of its employees are not divulged or used in any personal intent by other employees . According to Nyman (2005 , more companies are being held accountable by employees whose privacy was compromised in the workplace because of what is seen as a lack in its measures to ensure their privacy . Therefore , if employers are being held accountable for such situations , Nyman believes that they should be given enough power to protect themselves from such liabilities

The legality of monitoring e-mail in the workplace is not a clear cut situation. The law on the subject of employers ' right to employee e-mails evolves as fast as the speed of technology these days. Federal law prohibits the unauthorized capture of electronic communications. If this law is violated, persons are subject to civil and criminal penalties. However, when electronic communications are downloaded to any company 's computer, the electronic communication is subject to control by the employer.

Everyday individuals are faced with issues associated with ethical dilemmas. Ethical dilemmas involve an individual’s behavior toward a moral standard, which may have been established from previous generations and passed along. In upholding the standards taught individual may be forced to take a particular action involving a decision when a behavior is considered non-ethical is when an ethical dilemma occurs. It can become difficult at times in making the correct decisions or solutions to the situation, which is why a code of ethics is established in the workplace. The code of ethics in the

The advancement in the technology is believed by the employees’ as actions to limit their privacy by the employers. Henceforth, workplace surveillance creates a legal issue in the work environment. The employees’ believe that their rights get violated when their employer keep a close watch on their activities.

It has been proved that computers help a business ease its activities such as record keeping, monitoring employees and word processing among others. However, the use of computers in the workplace breeds concerns such as security threats and privacy issues. Computer systems are not only prone to hackers but also other security issues that may compromise the company’s activities and social integrity. The research will probe into some of the advantages and disadvantages of computer surveillance.

Chalykoff and Kochan (1989) found in there study of performance monitoring in call centres that there can be positive effects when monitoring employees. There was a positive relationship between job satisfaction and how fast the feedback was given, whether the feedback was positive or not and a clear rating criteria. As previously said, the two main ways for managers to monitor their employees in call centres if through listening in live as the call happens and they can also record the phone call to be reviewed after within a set criteria. (Akroyd et al, 2006). Although the employeees are not always aware that they are being monitored which some could perceive as an invasion of privacy. Despite this both Carayon (1994) and Chalykoff and Kochan (1989) found that there was no link between employees views of monitoring and it being an invasion of privacy but this could be open to more research as there is not much literature on the topic within call centres yet. Due to the nature of work within call centres, it could be argued that a source of the stress on employees comes from emotional labour (Akroyd et al, 2006).

Generally, employers are concerned about the various issues that could transpire in the workplace such as poor performance, viewing of inappropriate and derogatory things on the organization's equipment, lower productivity, and injuries on the job (“Managing Workplace Monitoring”, 2016). Therefore, “employers also have a duty to their employees to protect the privacy and confidentiality of the personal information gathered and maintained in the course of employment (“Managing Workplace Monitoring”, 2016, para. 1). Moreover, the main reason for monitoring employees is solely tied into limiting the amount of litigation the organization can potentially be subjected to. Therefore, to minimize exposure and risk to

In The Los Angeles Times (2013) an article titled, “Tracking workers’ every move can boost productivity,” stated how employers are using surveillance software to monitor employees every movement. Employees are criticizing the monitoring software since it has caused harsher work environment. Employees feel with the monitoring system, employers see them as human machines a way to drive costs down and increase production (Semuels, 2013). Employees are finding that monitoring technology have cost jobs