The Ethics Of Accountability For Customers And Suppliers Behaviour

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Accountability is the obligation of an individual or organisation to account for its activities, accept responsibility for them, and to disclose the results in a transparent manner. There is a great relationship between organisation and suppliers, for instance; supply chain responsibility is an issue of a growing concern for organisations, particularly in those sectors where production is largely outsourced i.e. clothing and footwear. Many companies have been continuously trying to build a client attraction, satisfaction and loyalty. All this ensures a continuous clients base, the very same clients indirectly represent the company’s product image, brand name and reputation, and as such it makes sense for a company to account on its client’s behaviour. Our essay will give you further insight to the ethical points based on why we should be accountable for clients and suppliers behaviour.
Firstly we will look at the argument against accountability of organisations. Normative Criteria and Rims strategy will be looked at to explain why organisations should not
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On the other hand the deontological theory, golden rule of ethics and examples used in the argument for accountability led to the decision that organizations would choose to live in a world where they accept accountability for the actions of suppliers and customers due to the ignorance of organizations being unethical. We have decided that organizations should not only take accountability for its own actions but also for those of its suppliers and customers. Quoting the words of Skip Reardon from his Six Key Principles of Organizational Accountability, “Accountability is first and foremost a personal commitment to the organization and to those that the organization

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