Introduction
The firefighting departments across the globe have met public criticisms over their services. The Fire Department have also experienced media bashing on a number of occasions. Some of the criticisms have no basis and could be personal hatred projected towards the emergency response body. Some criticisms on the other hand, are based on factual evidence. The most important thing that comes out is the need for the Fire Department to come up with measures to market its image to the critics, both public and the media. Just like any other organization in public service, the Fire Department needs to ensure that they offer quality services to the consumers and that whatever they do is effectively communicated. The other challenge they have to deal with is the ignorance on the part of the public. Some of the criticisms they receive can be linked absolute lack of awareness and misunderstanding on the part of the citizens about the role of the Fire Department. The Fire Department in an attempt to market itself and redeem its public image has to come up with a strategic plan that covers two broad areas, efficient service delivery and effective achievements communication. Managing public perception about the brand is a key component in Public Service Management.
Discussion
There several strategic steps that can be taken by the Fire Department in order to curb the negative effects of negative publicity and to market itself. The first strategy is communication management.
Many individuals in the contemporary society have trouble directing all of their efforts toward the wellbeing of the institution they work in. These people find it difficult to refrain from performing unethical acts as long as they know they can profit from the enterprise and that they are unlikely to get caught performing these respective acts. The person in the "A Story on Outside Business" video obviously has no problems with using government property with the purpose of achieving her personal goals. As a public administrator, an individual needs to make decisions that reflect on the institution he or she works in and thus has to put across ethical thinking in order to be able to perform his or her job with little to no hindrances.
Inherently the fire service operates in high-risk environments to facilitate the role of preserving life safety and property conservation. How these incidents are managed and safeguarded by our administration
Similarly, fire departments utilize performance measures in the same manner. In the Fire Service, the performance measure is based on protection outcomes that include fires prevented and human life and property saved. Additionally, the role of the fire department extends beyond fires; it also includes emergency medical care, hazardous material’s technical rescues and other emergency and non-emergency calls (Flynn, 2009, p. 6).
The roll of ethics in public administration is based on the administration; administrators should be value-free when they implement public policy. I will discuss why ethics should be based on the administration and, why it should not be based on each individual worker in the administration. I will discuss Weber’s stance on values in bureaucratic organizations, what Macintyre suggests, and what Hummel and Goodsell would conclude about values in public administration. Most people do not understand what an administration deals with everyday on an individual basis. They might think that an administration is supposed to make the best ethical choices, but that is not the case. People who are outside the administration might think that administrators are supposed to use everyday values when implementing policy, but that is also not the case.
Time and time again, there have been opposing views on just about every single possible topic one could fathom. From the most politically controversial topics of gun control and stem cell research to the more mundane transparent ones of brown or white rice and hat or no hat—it continues. Sweatshops and the controversy surrounding them is one that is unable to be put into simplistic terms, for sweatshops themselves are complex. The grand debate of opposing views in regards to sweatshops continues between two writers who both make convincing arguments as to why and how sweatshops should or should not be dealt with. In Sweat, Fire and Ethics, by Bob Jeffcott, he argues that more people ought to worry less about the outer layers of sweatshops and delve deeper into the real reason they exist and the unnecessariness of them. In contrast, Jeffrey D. Sachs writes of the urgent requirement of sweatshops needed during the industrialization time in a developing country, in his article of Bangladesh: On the Ladder of Development. The question is then asked: How do sweatshops positively and negatively affect people here in the United States of America and in other countries around the world?
The following paper is to discuss the statement by Brien (1999, p9)” the Rule of Law is one of the necessary elements of any decent, society civilized society. More specifically, it is an ideal and aiming to practice it is a necessary element in any liberal, democratic community”. The ethical policies and practices of the New South Wales Police Force (N.S.W.P.F), including the Oath of Office, Missions and functions, Statement of values and Code of Conduct and Ethics will be discussed in relation to the “Rule of Law”. Two real examples will also be discussed to demonstrate the ethical dilemmas that exist in the N.S.W.P.F.
Understand how issues of public concern may affect the image and delivery of services in the sector
Organizational climate is essential in developing a culture of incorruptible individuals and this climate is set by the organizations leaders. Within the SCORE unit of the Kansas City, Kansas Police Department (KCKPD) at the time of the indictment, it was not clear if leaders set a tone of ethical conduct, nor did it appear that principled conduct was the cornerstone of the command leadership philosophy. Specifically, all ethical standards for Kansas City Police Department are derived from Wyandotte County Unified Government code of ethics and the police department lacks police specific philosophies toward ethical conduct (Unified Government Ordinance, 2009). Although, the International Chiefs of Police have established a code of honor adopted by many police departments, it is unclear bases on empirical information what KCKPD leadership expected of their Police officers. For instance, it is vital for executive to formulate as stated by Martin (2011), “an agenda that explains the moral purposes of the department” (para. 6). Therefore, not making an ethics based agenda and delivering a repetitive and deliberate focus on such an agenda to all levels is one failure by leadership to have contributed to creating a perceived environment of unethical conduct. On the other hand, senior managers cannot root out corruption without captains, lieutenants, sergeants and senior officers. Middle and first-line leader are essential to the command structure ensuring high standards are
Many concerns and objections have been filed in opposition to the Department of Health (which includes Social Services, Fire and Emergency Management, and Human Services) administrator by departments, citizens, and so on. The City Manager has contracted me regarding: unethical practices, unprofessional leadership, poor fire and emergency response time, unethical practices, insufficient customer and patient care, and much more concerning various governmental departments and external stakeholders. In regards to the latest questions of the City Manager a thorough search into the accusations will be put into play. Supplementary to the issues already being presented, the school board have made concerns to the capability to conduct daily transactions.The school board has a collaborative association with an assortment of government departments and they have levied department directors with non fulfillment to work together on a number of efforts that will be revealed later within this report. This report will provide an underlying support for the City Manager to discourse and perform leadership techniques that outline the actions that should be carried out in order to prevail over the previously mentioned complaints.
All law enforcement officers are sworn to the “Law Enforcement Code of Ethics” that was established in October 1957 by the International Association of Chiefs of Police, which states “that the officers’ fundamental duty is to serve mankind; to safeguard lives and property; to protect the innocent against deception, the weak against oppression or intimidation, and the peaceful against violence or disorder; and to respect the Constitutional rights of all men to liberty, equality, and justice” (IACP 2010). The ethics code generally exists separately from more formal department rules and is sometimes incorporated in the department’s mission statement. Additionally, the code of ethics can be thought of as a moral compass that helps
I am currently employed as a nursing supervisor at the Department of Veterans Affairs (VA). As a U.S. government agency, the foundation for the VA’s ethical code lies within laws and regulations passed by Congress. Specifically, federal ethical regulations outlined in the Standards of Ethic Conduct for Employees of the Executive Branch apply to employees of the Department of Veterans Affairs (U.S. Office of Government Ethics, 2016). This document contains fourteen general ethical principles that federal employees are expected to follow, and most of these revolve around the obligation that federal employees have to place the public good ahead of personal gain. Aside from these general federal regulations regarding ethical conduct, the VA also
Many organizations have experienced some form of public relations problem or crisis. The severity of these public relations problems can vary from very minor to very serious. A public relations problem can arise from a number of areas including leaked information about the practices of a company that could be damaging to their business or sales. In addition a public relation crisis could be dealing with a human resource problem or exposure of poor treatment of employees
In everyday life communication is one of the most important aspects to receiving information. The information is not just verbal but reading or visual as well. Every morning we wake up and turn on the tv or sit down and read the newspaper. We begin to absorb the information and this continues throughout the day. The fire service no different. We rely on good communication to get our message across. Although, sometimes we fail to effectively use our communications well. This is not only at the company level, but as well in informing the public. I was once told, "information is power" and I certainly agree. Although, the key is to have effective and accurate information. Within the Incident Command System among the Command Staff rests a very
Truly the Fire Chief should not be involved with the Union contract negotiations for two reasons. First being, that the Chief is not represented by the union, nor is their contract follow the provision that are a result of negotiations by the union and city. Being a salaried employee of the city, the Chief negotiates their own contract and is responsible to abide to the provisions of the contract. Which if negotiated could include language that excepts the Chief from participating on either side of the contact negotiations. Secondly, the Fire Chief is a representative of the department and its personnel, so for the Chief to be on the side of the city or locality. This could cause conflict within the department ranks and create a situation where
The paper explores the United States Government’s efforts to put in place laws that guide the ethical behavior of its civil service employees. From the founding of the nation, ensuring ethical behavior by government employees has been a recurring theme, and legislation, laws, and executive orders have been implemented at each stage of our government’s growth to guide federal employees in the ethical administration of their duties. However, at what point do the laws become too restrictive on the very citizens who have sworn to uphold our nation’s democratic values? A history of legislation, laws and executive orders is given along with