The Failure Of Health Information Technology

Decent Essays
Sadie, Kyle, Ali, Johanna,
I believe that technology has definitely improved since the 1980s and 90s. In fact, in my opinion, should no longer be an issue, especially given the successes that are occurring around the nation. However, there are still many factors that can lead to failure of a health information exchange (HIE) and one is operating the HIE like part of the ‘good ole boy’ network in government.
I was very disappointed when I researched the North Carolina’s HIE. In 2009, North Carolina received $12.9 million as part of the American Recovery and Reinvestment Act and in 2011 launched the NCHIE (Way, 2013). Even stakeholders who were involved in the development of the NCHIE are critical of the exchange, citing poor business model, not having the best interest of providers, and cost prohibitive to providers (Way, 2013). However, the exchange spokesperson stands by the NCHIE and essentially states it’s providers and hospitals that are holding back the NCHIE.
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2). However, the NCHIE was placed under the purview of Community Care of North Carolina (CCNC), this organization manages the NC Medicaid patients. According to Way (2013), the director of communications at CCNC was less than helpful in answering questions, even though the spokesperson from the NCHIE referred the reporter to
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