The Functions of Management

2291 Words Oct 11th, 2014 10 Pages
The Functions of Management at the Walt Disney World Resort
Cynthia Brewer
MGT330: Management for Organizations
Professor William Banks
April 28, 2014

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The Functions of Management at the Walt Disney World Resort
The five functions of management are planning, organizing, staffing, leading and controlling. In a company as large at the Walt Disney Company, these five functions are vitally important to have the success this company has had for close to a century. Within the Walt Disney Company is the Walt Disney Resort in Florida. The five functions of management can be seen throughout the Florida resort. From carrying out the plans and mission statement, organizing the plans and objectives, successful staffing of employees, leading
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For an example, the planning of a new “land” in the Magic Kingdom, strategic planning will draw upon the knowledge of the land they want to build, the skills of the designers and imagineers and the abilities of the management team all the way to the workers or “cast members” that complete the day to day activities.
The next function is the organizing step. Organization will give the plans a purpose and direction and can also “be defined as the process of efficiently and effectively bringing people and resources together to create products and services.” (Baack, Reilly and Minnick, 2014). As stated by Mills regarding personal management,” Specialists in personnel management have a wide range of responsibilities. They interview, test, and recommend applicants to fill job openings. They organize recruiting campaigns and travel to high schools and colleges to search for promising applicants.” (Mills, 2014). Part of the process of organizing within Disney is to “typecast” the many jobs available. This is just one section of the organizational process with Walt Disney World. Typecasting involves placing people in the best rolls to fulfill the illusion of the magic the parks are known for. An example of this from personal experience is as a chef and a Native American, I was asked to represent native culture at Epcot’s food and wine festival. Even though I specialize in German/Swedish cuisine, I cannot work in the Germany pavilion because Disney…

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