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The Goal Book Report Essay

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Angelina Tambunan
ACCT 508
Book Report ‘The Goal’

I. Summary
The story takes place at a fictitious town called Bearington where the Uniware manufacturing plant of the UniCo Company is situated. Whatever products the plant manufactures was not mentioned in the novel. The plant is headed by the plant manager Alex Rogo who is also the lead character of the novel.
The problems begin when one upset customer approaches Alex’s boss, Bill Peach about a very late order. Actually Alex’s plant has not been profitable for some time and because of that Bill gives an ultimatum to Alex to turn the plant around in 3 months or else the plant will be closed unless there are visible improvements. Due to the limited amount of time given, Alex …show more content…

Alex decided to meet with Jonah in New York in order to fix their plant problem. But once again, Jonah leaves Alex with another question, what does the combination of "dependent events" and "statistical fluctuations" have to do with your plant?
During the weekend, Alex went to a hiking trip with his son and got stuck as a ‘troop master’. During the hiking, Alex discovers Alex discovers the importance of "dependent events" in relation to "statistical fluctuations". With this discovery, he also found out that the bottleneck’s speed of production is what determines the speed of the other dependents. Hence, inventory moves very slowly because of statistical fluctuations.
Back to the plant, Alex with his team begins their search for their plant’s bottlenecks. Then they found one the machine (NCX-10) and the heat treatment as the source plant’s bottlenecks. Alex invites Jonah to visit his plant in order to solve their bottlenecks problem. Jonah define bottleneck as any resource whose capacity is equal to or less than the demand placed upon it and a non-bottleneck is any resource whose capacity is greater than the demand placed on it. With Jonah’s help, Alex and his team able to solve their bottlenecks problem such as perform the quality control testing before going into the bottleneck, do not produce parts for inventory - produce only what is in demand, produce smaller batches to increase productivity for the whole process, etc. One thing that they also learn from

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