The Home Depot, Inc.

1629 Words Aug 7th, 2016 7 Pages
The Home Depot, Inc. has climbed its way up to being one of the world’s largest home improvement centers, one of the largest retailers in the United States, and rank in the top 100 in the Fortune 500 companies list provided by fortune.com. (Fortune 500, 2016) They operate 478 warehouse stores that sell thousands of items to customers and professionals. They have retail stores located throughout the United States, with stores in all 50 states, as well as in Mexico, Chile, and Canada. Their goal is to offer high levels of service, a broad selection of products, and have the most competitive prices. Home Depot was founded in 1978 by coworkers Arthur Blank and Bernie Marcus. The two hatched a business plan, and after securing sufficient capital, they opened two hardware stores in Atlanta, making the city the official home of the Home Depot. The warehouses were 60,000 square feet and trumped competition with much more items than any other hardware store. At Home Depot, it wasn’t enough to sell or tell customers how to handle power tools, or change a fill valve, or even lay tile. Associates had to be able to show them and this was the heart of Home Depot, the expertly trained floor associates who could teach customers a thing or two. Shortly after opening, Home Depot began offering Do-It-Yourself clinics, one-on-one sessions with customers, and customer workshops. Blank and Marcus had no idea that today, Home Depot would have been revolutionized from two hardware stores to…

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