The Impact Of Modern Technology On Modern Public Sector

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The government 's ability to provide it makes it ultimately more reliable and trustworthy.
The second, it is gaining access to an information, which increases the transparency of the government and brings a positive message to the public, contributing to increase mutual trust; and the third, but certainly an important aspect, is the involvement of the public in a dialogue. In my opinion, participation is the key to the Government’s credibility. The question is, if all these possibilities provided by the modern technology are equally effectively utilized in the modern public sector?
Welch, Hinnant, and Moon (2005) express the concern about the one way dissemination of information by E-Governments, instead of encouraging the dialog with the public. However they argue that there could be a variety of reasonable explanations of this one-way approach. Some of them: technology is not developed yet enough to provide convenient to-ways interaction; it can increase the workload on planning and requires a lot of structural and organizational changes, which can take more time to adjust, they also suggest that “it may be that managers are correct: citizens want ease of service and information first and interaction second”. (p. 387) Thus the first stage of E-Government implementation was focused on the convenient services’ delivery. And Government had succeeded in making a lot of interaction accessible and comfortable for citizens, which certainly contribute to its efficiency and may
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