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The Impact Of Quality Cost On Total Quality Management

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Chapter 1

The Impact of Quality Cost on Total Quality Management
The Case of Private sector in Bahrain

Introduction:
The few past decades have witnessed unlimited number of changes in the business and organizational contexts due to the numerous modifications that took place in the world markets and economies. One of these changes must have been the openness of the global markets and becoming one market. This forced almost every company to do its best to produce the best products that grant this company a good position in the global market. And thus they achieve high profits in addition to the best image and reputation for this company. This can be the stem upon which quality of the products were built.

Significance of the study: The current study is shedding light on two of the most important recently used concepts in the domain of organizational management which are: COQ or Cost Of Quality and TQM or Total Quality Management. These two concepts are highly related with making the consumers of products and services satisfied. This would ultimately bring good position …show more content…

This created great pressures on organizations and made them willing to create and innovate so that they can gain competitive advantage over their rivals in the world markets. Adding quality to the final products may be one element that attracts and satisfies the customers. However, elements there have been numerous elements or factors that started to occur in the management and organizational domains. These included TQM or Total quality Management and COQ or Cost Of Quality. These concepts and more became dominant aspects that required concentration from companies. TQM is not only a strategy to be applied; it is an approach of management that must prevail all over the whole organization. The practices of the TQM are essential to exist in the

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