The Impact Of Safety Communication On The Aviation Industry

The Joint Commission for Hospital Accreditation in the USA analyzed that of 2455 events, a staggering 70% revealed communication failure as the cause of harm (JACHO, 2008). Supporting that “communication failures are the leading causes of inadvertent patient harm (Leonard et al, 2004).”

Communication is one of the main things humans do in their day to day activities. Scholars define communication as an act of exchanging information between one another and understanding the meaning of it (Semenescu, 2016). The four mains types of communication are written, verbal, non-verbal and visual. Humans communicate to establish relationship, build foundation for planning, socializing in general and motivating each other. Communication can vary in different settings. For example in personal context, communication style used is more relaxed, which means that informal language is used. However, in a professional context, communication style used in more focused on workplace. Therefore, the language used is more formal so as to show respect

Searches were made through the online library at Grand Canyon University. Results were refined to include on peer reviewed studies with keywords as combinations of: Safety briefing (45 results), patient safety plus nursing plus communication (1769), patient safety and interdisciplinary (45). Of the results obtained, the list was further refined to those studies that discussed the issue of communication in a team environment and risk of errors, or leadership follow up. Studies were not included if they were considered to be out of scope for the issue. Ultimately ten articles were identified as being pertinent to the subject, or had conclusions that could be extrapolated to the issue in question. From these search results four studies have been chosen for this paper to support the relevance of the issue.

Good communication is also important to ensure that everyone is clear about their health and safety responsibilities. It ensures that workers understand the risk and why they need to be controlled. Employees must be consulted on health and safety matters, this is a legal requirement. Communication also is important for safety issues, this means that there are less accidents and injures to occur. Good communication ensures that the correct information is passed on; this means that mistakes are avoided. It also ensures that the procedures are followed properly.

Informal channels are the unofficial route of communication within an agency. Informal communication has also been labeled as “gossip” and should not be taken seriously until verified. Using informal channels when time is critical actually can save time. Instead of going through the chain

Non-cooperation: Informal communication system sometimes develops the adversary culture among the employees. So they are not to be cooperative with each other and their efficiency may be reduced.

Given the complexity of healthcare system today, effective and efficient collaboration and communication among team members is critical to ensure patient safety. Daniel & Rosentein (2008) reported that during a typical patient’s hospital stay, a patient may interact with 50 different employees that may include doctors, nurses, laboratory technicians, etc. They also reported that when healthcare professional are not communicating and collaborating effectively, patient safety is at risk for several reasons: break in communication flow, misinterpretation of information, incorrect telephone orders and overlooked orders.

Communication is the exchange and flow of information and ideas from one individual to another via the usage of the mouth. This can be through the telephone, fax mail, email, or the aspect of using the face-face entity at the workplace. Basically, this document will illustrate in detail on how to undertake the approach of involving better and improved communication ways that lead to better and positive outcome of the firm. In essence, this shows that the paper is intended to bring about a positive outcome that would be influenced by the presence of improved communication links within a workplace environment (Perkins, 2010).

Safety is an important function of our daily lives and requires the same attention we give other functions and processes within our daily job routines. Over the years as we continue to do our jobs and the same processes we can become less safe by using short cuts to make a process easier for ourselves. Also, the equipment we use begins to age and breakdown and cause unsafe conditions. Safety professionals use many different types of safety programs to combat safety related issues or problems one may encounter on a job site. Employee involvement is the most important part of any safety program. Without employee involvement safety programs are not as successful, because employees are sometimes not aware of the process and steps in place to protect them.

C. Control and effectiveness of the communication systems for health and safety going out of the organisation

One thing that this website really stresses is the value of teamwork and being transparent with patient care on different levels. The purpose of an incident reporting system is to not necessarily focus on errors that occurred by individuals, but rather look at systems and see if there was a breakdown that occurred and what can be changed or implemented differently from preventing future errors from happening and potentially reaching the patient. The website can also be used to look at an organization as a whole and get healthcare leaders and executives to see the important role of patient safety and the impact that breakdowns can have not only on patients, but also the financial impact, which ultimately will impact the bottom line of any healthcare organization. At the facility where this writer is employed, whenever a safety event is reported, a team sits down to look at what happened before the event, during the event, and after the event. This approach is effective because the team involves individuals from different departments to gather ideas and thoughts about the incident, which was also discussed in the website about having the proper stakeholders present and advocating for patient safety (National Patient Safety Foundation, 2017). Overall, there are many factors that can have an impact on patient safety, but the National Patient Safety Foundation is a great source to start with when discussing ways to improve patient safety and utilizing the proper resources to initiate new practices and promote safer healthcare in the United

In communicating hazardous events, the company will use on-site experts and supervisors to assess how workers are loading and offloading equipment, handling equipment operations, making electrical connections, and securing cords from trip and fall potential. Communication will be achieved using notices, booklets, workplace communication boards, cautions, and equipment operating manuals (Stewart & Brown, 2014). This is according to OSHA regulations requiring the operators of equipment to be knowledgeable about the equipment safety manual and safe handling and operating techniques of all devises in use (Chao & Henshaw, 2017). Additional

Ineffective communication between health care members can lead to patient harm and medical errors (MacLean, Kelly, Gaddes, & Della, 2017, p. 90). Being able to communicate with all members of the health care team is essential for patient safety.

My article selection is based on miscommunition and patient safety in a healthcare setting. The model that the author implemented to help better understand the significance of this issue is the Swiss Cheese Accident Causation Model. What this model represents is how a domino effect of miscommunication throughout different stages in corresponding with patients and medical staff can ulyimatly leads to the possibility of delayed healthcare, accidents, or even death . The holes in the model concept represent a breakdown in safety errors that can trigger deficiencies due to latent errors with such as organizational errors, environment, miscommunication, reliability. When these holes in the defensive layers align, then certain hazards can lead to an accident . In the healthcare setting each year miscommunication is said to contribute to estimate costing $1.7 billion dollars, which is then distributed to medical malpractice cases which in turns effects roughly 1,700 lives(Spoke,2017)

The second type of communication channel is the informal channel. The informal channel of communication is a non-sanctioned form of communication within a criminal justice organization. Wallace and Roberson states that informal communication may be considered department gossip, information from unaccredited sources, or news heard through the grapevine. The informal channel is used to pass information quickly if time is a factor within a specific situation. Although there is two channels of communication, both channels are needed so that cases, problems, or simple communicating may continue (Wallace & Roberson, 2009).