The Impact of Human Resource and Operational Management Practices on Company Productivity: a Longitudinal Study

790 Words Jul 3rd, 2010 4 Pages
Article 1:

The Impact of Human Resource and Operational Management Practices on Company Productivity: A Longitudinal Study

Dana Cuffee

BSA 523
Operations Management and Analysis
August 31, 2009
Dr. Woo

This article talks about human resource and the operational management practices on a company productivity. This paper reports on the study that evaluates the individual and collective impact on manufacturing performance of the seven managerial practices most associated with these theoretical perspectives: empowerment, training, teamwork, total quality management, just in time, advanced manufacturing, technology, and supply chain partnering. There was little or no evidence related to a company performance in
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This is based on the theory that empowerment required extensive skills in order for it to work, thus both of these practices underscore the effectiveness of teams. Also, learning from extensive training requires teamwork and problem solving skills, which provides the competencies on which team performance depends. The second hypothesis was that having total quality management, just in time, advanced manufacturing technology, and supply chain partnering will independently enhances company performance. The combined practices worked as a synergy, affecting each other. Lean production adds supply chain partnering in the mix, which in turns, bolster the other practices by helping to ensure all the other components. The third hypothesis was that empowerment, extensive training, and teamwork will positively interact with total quality management, just in time, advanced manufacturing technology, and supply chain partnering to predict company performance.
Stevenson (2007) also uses the seven practices in his book. Total quality management (p. 427) involves everyone in the organization in a continual effort to improve quality and achieve customer satisfaction. The just in time (p. 694) concept believes in a processing system in which goods move through the system and services are performed just as they are needed. Empowerment (p. 428) believes in giving…