The Impact of Instant Messaging in the Financial Services Industry: Benefits, Challenges and Recommendations

Instant messaging allows several employees to communicate by having live conversations and private chats online. Instant messaging offers voice, video chat or written instant messages. The employees have the option of making a list of people to chat with. Whenever someone on the list logs into chat a ring tone goes off to let everyone on the list know someone on their list has logged online. Dirt Bikes can use instant message to draw business, it helps with customer service because the customer can chat with

This good for keeping friendships active and also for business and planning. More than two people can communicate synchronously. If this is done by phone, it is called a teleconference, and is used for business meetings and lectures, when people are in all sorts of different locations. This can also be done with videoconferencing or Skype. Instant messaging can also be done with groups, so that quite a number of people can all communicate together at the same time.

The reasons why the regulatory framework is exists is to describe the Financial Services Commission of Ontario (FSCO), how the FSCO fulfills its mandate by achieving regulatory outcomes, FSCO’s core regulatory activities and the principles that FSCO follows when conducting regulatory activities. In the financial services that FSCO regulates, expectations are one of the things that play a very important role. All the customers expected to be treated nicely, fairly and their money from the future pension must be secured. They expect more financial products and more services that should meet the public’s needs from FSCO. The regulatory framework will do its job by summarize the expectations of FSCO from businesses or some individuals that work

Discuss the challenges related to regulating a complex global financial firm and make suggestions for regulatory improvements.

Collaboration technologies, currently being enhanced by Microsoft and IBM, may enable companies to conduct "virtual meetings" in the near future. In a virtual meeting, employees from remote locations conduct real-time meetings from their own computers using peer-to-peer software. Participants can see one another on computer screens, share computer space and make changes to product designs or contract documents via a "virtual whiteboard."

Email is prevalent form of technological communication, but instant messaging and texting is a growing form of communication in many workplaces. “The amount of people who use instant messaging at work went up from 31 percent in 2014 to 41 percent in 2017” (Herzlich, 2017). There is also a

Communication between colleagues is near-instantaneous whether they are a few rooms or a few countries apart; video conferencing allows companies to have workers scattered around the globe while but still hold efficient meetings and discussions; business networking is made easier by social media and online networks designed specifically for that purpose, such as LinkedIn. This proves that technology gives a good impact in improving the communication of people who depends on

There are three main online tools that we use to manage our meetings. The first tool is Line. Its advantage is that it allows us to have a fast and short communication. This is because we have Line application on the phones that we carry all the time and the notebooks that we use for work. There is a high chance that we will know when someone announce, or remind something that is important in the chat such as the changing of meeting

Often time people find themselves working at odd hours of the day or night in order to connect with their teams around the globe. Meetings and conference calls are a necessity to conduct business and expand operations; however, in order to meet this need more and more employees are working virtually. Conference calls are conducted from home, airports, and automobiles. On-line meetings can be held using applications such as Microsoft Lync that have audio and video capabilities. Screen sharing will enable everyone to view and discuss documents and presentations from anywhere and in real time. This not only applies to the CEO of a corporation or a partner in a firm. From the employee working at any level in the corporate structure to the entrepreneur to the small business owner use today’s technology to conduct business at the best time and place for themselves and their teams. This is the new virtual office environment.

This System is mainly developed for the communication between Employees with their team leaders located in the same organisation. The project entitled “Live Meeting” set the platform for the project leaders and other members to send messages to keep constant interaction with the programmers.

The rapidly grow of financial innovation and technology in the international financial market have encouraged an increase in the significant role of compliance in financial service firms over the last decade. Particularly, aftermath of the 2008 global financial crisis, to ensure the financial stability and protect the future crisis, regulators have continued to pay attention on improved requirement of capital and liquidity as well as risk management and corporate governance in the financial intermediary. Additionally, policy makers also have focused on issues associated with stakeholders of the financial service firms and public interest such as consumer protection, insider trading, LIBOR manipulation and money laundering. An effective compliance, risk management and internal audit are major mechanisms to create strong corporate governance (The Chartered Institute of Internal Auditors, 2013), which can reduce risks arising from failure to comply regulations and non-compliance in the financial institutions.

Instant messaging (IM) is a type of online chat which offers real-time text transmission over the Internet. Most popular network IM system: AOL Instant Messenger (AIM), Yahoo! Messenger (YMSG),and Microsoft Messenger(MSN).are discussed.

Banking Chatbots: Machine learning algorithm and natural languauge process are very important machineries to ensure a conversational and personalized experience to customers across board.The AI chatbots have played significant roles in advancing the course of the banking industry . One way the AI chatbot is improving the banking sector is the way it helps user manage their

In the UK the Financial Services Sector relies upon the systems of supervision and regulation put into operation by the government which promises to deliver the good quality service as well as security. The

This technology meant that the conversations that were previously being e-mailed and took seconds to send and receive, were now taking place in real time. Instant Messaging software is simply a program placed on a computer that connects to an on-line service, similar to a phone line connecting to the operator. This software permits computers to relay conversations over the Internet, which in turn means two or more people can "talk" or correspond simultaneously. Instant Messaging eliminates any delay issues with direct communication; however e-mail also evolved into another forum through Weblogs.