The Impact of Non-Financial Resources

1982 WordsNov 13, 20118 Pages
The Impact of Non-Financial Resources In this assignment I will provide information for the Human Resources Director of Babcock Plc, about how my chosen business uses physical, technological and human resources. I have chosen to research about Marks and Spencer’s, which is a private limited company and sells high quality clothing, home products and food. They operate internationally, but mostly concentrating on UK. Managing the human, physical and technological resources are very important for Marks and Spencer’s because, they help the company operate efficiently, and productively. Managing these resources well helps them with the day to day running of the business. Physical Resources Physical resources are the resources that are…show more content…
Also more customers will be coming to the shop if the staff is kind and helpful to them, which will increase the sales and therefore profit. The human resources department monitors performance of the employees and makes sure they are well trained for their job. They provide training for the staff, for each sector they work in, which will help them to do their job more easily and successfully. If an employee doesn’t do their job right, they could fire them and recruit another person to fill their space. Also they make sure that they fill up work for people on holiday or sick. This is to make sure that the work that needs to be done is not affected by people being on holiday etc. Another thing that human resources in Marks and Spencer’s do, is that they make sure there is the required number of staff on each shop floor to keep the business run smoothly and provide the right customer service. This has been successful because there is always available staff to help on the shop floor, which means the customer service is improved therefore sales increase because customers keep coming back to the store and this increases profit. Technological Resources Technological resources are the resources that help the business to function more efficiently and quickly. However these are not as important for the business as the human resources. Marks and Spencer’s used BizTalk which is a server that helps the business to manage business processes more
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