The Implementation of Office Automation System: Positive and Negative Impacts

For the longest time, office jobs consisted of the same old thing. Employees would get up, get ready, sit in traffic, go into work, punch in, and sit in their cubicle or office until the day ended and went home to get ready to start the process all over again. Now, things are starting to change the offices that we have been accustomed to. As technology grows and expands so does the environment in which we use it. In regards to technology and the office, the two have begun to merge to one. Companies, the existing and the future, are choosing a virtual based type of business. Most, if not all, of the company is

elucidating the need for the new technology, the boundaries within which the employees will have to

He looks at the relationship between the wage of the job, the education required and its probability of computerization. The author evaluated around 700 jobs and ranked them based on how likely they are to be computerized. What was found showed that the low risk occupations were ones that either required the person to be very educated, or required a vast amount of social interactions. And the high risk occupations were the ones that required little knowledge and low social interaction. Low risk jobs ranged from therapists, to healthcare workers, and high risk ones like library technicians, data entry keyers, production labor, transportation, and telemarketers. Frey believes that this takeover will happen in two stages. First, computers will start replacing people in the vulnerable fields, then the rate of replacement will slow down due to bottlenecks in the harder to automate fields. This “technological plateau”(38) will be followed by a second wave of computerization, but this will depend on how advanced artificial intelligence becomes. The second wave will put jobs in management, science, engineering, and the arts at risk. Overall the author concluded that 45 percent of American jobs are at high risk of being taken by computers within the next two

Painter presents us with a case study of “a public insurance company’s conversion of long-standing paper-based work processes to an electronic document management system, “E-File”, with imaging, data integration, and automated workflow” that spanned 7 years, from 1995 to 2002. Painter’s case study of a ‘socio-technical’ approach to organization design can temper potentially negative effects of information technology, while boosting positive potentials to “up-skill” jobs, and yield an outcome, as stated in the subdivided outcomes that, because of the transition to the E-File system, claims officers showed a marked improvement with their ability to answer client inquiries, resulting in client satisfaction increasing from 70% and below to 80%. These surveys indicated that future gains were also possible mainly due to the “single point of contact” for work locations scattered across the province.

“Personal computers and the Internet came of age, bringing a revolution in the efficiency of processing information and making workers more productive. Manufacturing companies embraced more efficient production methods” (Jackson, 2007).

It is safe to say that in today’s modern society there is a trend to advance modern technology and use the best available technology in the workplace. According to Slack (2007), the move towards ‘automated technology’ doesn’t necessarily mean it is a justifiable decision, as it may not benefit the organisations net cost savings.

The purpose of technology in business is increased productivity and profit. The idea is use less resources and produce a considerable quantity of products. Companies with latest technological equipment can save money and time. The use of technology contribute to an effective and quick communication between members of the company and with the clients. Also the travel cost is reduce, videoconferences, virtual meetings, and instant chat allows the business people communicate without traveling. In addition, thanks to the technology owners can develop their business through the internet, for example selling the products in websites. The main disadvantage of technology in the business field is the unemployment. The tasks that were performed by humans are now carried out by computerized machines. For example, the telephone answering machines have replaced the receptionists at many companies. Consequently, the firms would have a high dependence on the technology use, if something bad happens to the system would affect the entire process of

Technology has contributed to many of the largest changes in recent history. One field impacted by the revolutionary power of technology is work. The workplace continues to incorporate technology at an exponential rate that has in no doubt contributed to an increase in both the quantity and quality of goods and services available. The benefits of technology are widely known; however, the negative implications of technology in the workforce are a little more unfamiliar. The progression of technology in the workplace is harmful to society because of its degenerative effects on the working class. The widespread use of technology foremost threatens the stability of work and the character of the common worker.

The impact of computer technology in the workplace has been enormous within the past decade, both positive and negative. Distant communication through the use of computers and mobile devices have overhauled the office setting completely. Email, social networking sites and the world of the Internet have opened a whole new avenue of communication. Technology has changed the entire workplace environment, the relationships, and how things get done.

The impact of technology within the various work environments has had enormous influence on the way businesses and its people operate day to day. Today, flexibility, portability and multi-functionality are key factors to a successful business, - and here is when technology can be very helpful. (Glynska, M. 2016). My current position is a Client Service Manager at an independent financial planning firm. My duties consist of working with high net-worth investors preparing financial reports, aiding in financial transactions, marketing functions, as well as leading a team. My duties are vast because of the small nature of our company. The tasks I perform tend to lead me to utilizing many Microsoft programs such as Outlook, Word, Microsoft Dynamics, and Excel. I also take part in many webinars and conference calls utilizing GoToMeeting for example, as well as other products.

The Purpose of this assignment is to see what the different workplaces use in terms of technology and how they use them and what they use them for.

Technology has many impacts on employees and their skills because it could depend on whether they retain their jobs by learning new skills or be substituted with machines and robots. As technology changes over time, employees need to gain new skills to make better and more efficient use of the updated technology and equipment.

Today the world has become technosavy and everything is automated. Automation reduces manual work and saves time.

While the concepts of telecommuting and telework are by no means new – these were initially explored in-depth beginning in 1973 at the University of Southern California [13] – it quickly becomes clear why organizations now increasingly wish to capitalize on these concepts. First, the technology is there. Computers are powerful and flexible enough and networks are generally fast enough. Second, much of the populace is computer-savvy enough. Generation Y grew up alongside computers, and the so-called Generation Z has never known a world without a mobile phone by their side. Third, costs in certain areas are skyrocketing, allowing organizations to source skilled workers from

Technological advancements have created new opportunities for individuals, organizations and societies. The contemporary society has taken the use of the computer hardware and software so seriously that organizations that have not embraced the platform are considered irrelevant in the highly busy and competitive contemporary business environment. Opportunities as well as challenges have been created to organizations and individuals by the advances of the new technologies creating new and advanced computer hardware and software. With these advances, human beings are becoming increasingly over-dependant on the use of the computers. Many tasks that