The Importance Of Communication At The End Of Life By Maureen Hawthorn

1766 Words Nov 8th, 2016 8 Pages
The article The importance of communication in sustaining hope at the end of life by Maureen Hawthorn, breaks down different types of communication skills and tools health professionals encounter while working in a palliative care environment. These types of communication skills and tools Hawthorn discusses were therapeutic communication, holistic person centered care, communication skills, poor communication, the six-step SPIKES protocol, hope and the fostering hope. Therapeutic communication is the first communication tool Hawthorn discusses. Hawthorn explains that therapeutic communication allows care providers to get a better understanding of how patients convey thoughts, emotions, ideas and anxieties. By doing this provider must be able to as-sess a patient’s perception, obtain a patient’s invitation, and respond to a patient by expressing empa-thy. Hawthorn believes that this process should be done verbally and non-verbally, allowing patients to better understand themselves and their situation. Therapeutic communication skills for health pro-fessionals are important because it allows patients the opportunities to communicate openly and al-lows them to feel less anxiety and more hopeful during their time of needs. The next tool Hawthorn discusses is that health care providers can use, in a palliative care setting, a holistic person centered approach. This means mot only caring for the physical well-being of a patient, but also their psychological, social, and…

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