The Importance Of Communication In Holistic Patient Care

Communication in the healthcare field may be a little different for some people. Healthcare requires the communication to have a purpose, and that purpose is revolved around a person’s needs. A patient with good staff communication during

This part of the assignment will evaluate the strategies used in health and social care. It will evaluate the pros and cons of communication and how they are used to overcome barriers to communication and interpersonal skills. Strategies are used in health and social care to give the service users the best possible chance of getting back to full health as soon as possible and provide on-going treatment or care into the future as and when it is no longer required. They are in place to promote independence and to make caring for someone as pleasant and easy experience for both staff and service user, and according to K.Bryan et al, ageing and mental health (2002) Studies suggest that a high proportion of older people in residential and nursing care have communication difficulties and there is some awareness of the need for staff training to allow effective communication to

Communication is so important in a healthcare and social care setting for a number of reasons. The patient and the healthcare professional need to understand each other clearly in order for the patient to receive the best possible

Effective communication among professionals from different disciples is key area to care coordination (Joint Commission on Accreditation of Healthcare Organizations, 2007) however; Communication involves a variety of strategies and purposes (Kripalani et al, 2007). In an interprofessional collaboration, different professional groups work mutually as a team to develop a positive impact on health care. As said by Zwarenstein, Goldman & Reeves (2009) collaborative working is improved because of an agreement between different professionals through communication. Good communication is vital as It enables health care professionals to build relationships

This week’s assigned readings focus on the importance of inter-professional teamwork and collaboration within the healthcare environment. Porter-O Grady describes in the readings that the complex nature of our healthcare system and the complex needs of patients call for a multifaceted approach to patient care (2013). This is greatly because current healthcare practices often necessitate for patients to obtain care from various care settings and from various specialties, making it nearly impossible for one discipline to effectively meet all of the patient’s needs (Porter-O Grady,2013). Interprofessional collaboration (IPC) supports a multifaceted approach to care and is defined by Kara et al. (2015) as the process through which different discplines

Therapeutic communication is seen as a complex skill that involves much subtlety and requires a range of different approaches (Jones, 2009). The importance of therapeutic communication and professional relationships with patients as a prime means of attaining healthcare treatment found to be the underlying theme in interpersonal relationships ( Arnold and Boggs, 2011). Therapeutic communication can create a nurse-patient relationship that enhances choice and responsibility, improves patient input and cooperation and thereby maximizes care outcomes (Rosenberg and Gallo-Silver, 2011). By integrating knowledge with compassion, the skill of therapeutic communication is regarded as the nurse’s greatest asset in reducing stresses and establishing a bond (Rosenberg and Gallo-Silver, 2011). Therefore, person-centred communication is regarded as the mandatory fundamentals in health professions (O’Toole, 2012). Attaining person-centred communication is often challenging and it is essentially required in health professions (O’Toole, 2012). One of the important basis for patient-centred communication is the effective listening (O’Toole, 2012). This essay briefly explains the various components of active listening skills that enhance therapeutic communication. Finally this essay concludes with a self-assessment of the current knowledge and skills that the author possess, followed by a development plan that shows the goals and strategies that can be used to improve author’s active

Patient-centred care also referred to as person-centred care. Relates to treating an individual receiving healthcare with dignity and respect also including the patient in all decisions about their health outcome. The principles for patient centred care for all health professionals involves respect for patient’s preferences and values, emotional and physical support, education, continuity, coordination of care, and involvement of family and friends. Many health professionals including general partitioners, pharmacists and resisted nurses, focus on embedding patient-centred communication principles in health practice, which is important as there is a lot of uncertainty with patients. The type of communication approach conveys the effectiveness of

Healthcare is continuously changing with the modern times and whilst there have been many advancements in technologies and techniques; the roles of health care professionals have also changed significantly and the crucial need for inter-professional practice emerged. Interprofessional practice is essential as there is no single profession that can meet all of a patient's needs. (Matziou et al., 2014) For an effective interprofessional collaboration, it is essential that all professionals have a clear definition, awareness, and recognition of each profession and they are able to communicate effectively between different professions (Caldwell and Atwal, 2003). This essay will explain interprofessional practice and why it is essential for quality health outcomes, outline the roles and responsibilities of several health care professions and discuss the importance of interprofessional communication.

Helman, C. G. (1981). Disease versus illness in general practice. The Journal of the Royal College of General Practitioners, 31(230), 548-552.

Therapeutic communication aims to accentuate understanding of the client’s situations to health professionals, to achieve a greater outcome of health. It focuses on the clients need not the nurses. Pontes (2008) notes that health professionals verbally communicate with clarity and brevity

The humanistic communication theory states how the meaning of behaviour is only understood through an individual’s perceptions and experiences. For instance, an individual’s judgements on what is normal is based on their own perceptions. This theory is thus person centered. This can be applied to health and social care settings as it can allow the service user or patient to understand their own personal views. This is supported by UK essays (2015) which states that In relation to health care context, the goal of the humanistic theory is to make the service users become more open in their own personal experience, to accept themselves in all aspect, and to minimize things that might challenge their concept of themselves.

Professional health care communication generates positive outcomes when participants establish relationships using the fundamental elements of respect, honesty, and mutual control to create open lines of communication. Establishing a symmetrical level of control between health care professionals allows everyone to share equal control of the relationship. In this setting members are vital participants on the health care team allowing members to share thoughts, concerns, and suggestions freely in the effort to accomplish goals to improve patient care, and produce healthy outcomes. Effective communication is necessary when collaborating in groups with other health care professionals. To reach positive outcomes participants need to participate actively with the other members sharing insight, concerns, and solutions assertively. On the floor health care professionals use effective communication to delegate assignments to other health care professionals, provide feedback, and establish relationships with management. Proficiency in these areas facilitates the proper functioning of the unit, competency of the employees, and maintains an open communication network with the leaders of the floor.

Active listening may offer a great deal of potential to increase the effectiveness of communication which takes within the practice, creating increased clarity and reducing the potential for misunderstandings, especially with patients who may be emotional or find communication difficult. Research by Street and Haidet (2011), looked specifically at communication between doctors and patients, and found frequent significant gap between physicians' perception of the patients' health concerns and actual beliefs and concerns, creating the potential for misunderstanding. Factors that were attributed to the problem were presumptions and communication issues between the two parties. While this research looked at doctors, other authors have extended this to different healthcare professions, applying to both patient and peer communication (Propp et al., 2010; Beam et al., 2010).

A weakness in communication between interdisciplinary team members can impact patient safety and health . A recent study revealed that out of all the claims analyzed , 57 percent of malpractice cases reflected miscommunication between two or more healthcare providers (Riah, 2015). In fact, the same communication failures directly linked to 1,744 deaths over the past five years (Budryk, 2016). During my clinical placement this semester I have witnessed the overwhelming number of health care team members that are involved in each patient’s care. I also take part in morning nursing rounds where all nurses are updated on every patient’s status. Transmission of permanent patient information is also relayed to all members of the health team via the patient chart .Here , interdisciplinary notes all come together to form updated health information on patients. However, although I have read interdisciplinary notes from all team members , I rarely have had the opportunity to personally communicate with members other than doctors and nurses. Personal communication allows for a team member to pass on relevant information in a timely manner without the possibility or misinterpretations. When communication is strictly done non-verbally, it is impossible to ask any questions.. This is why communication between professionals in health care is essential for patient safety and improved quality of care (Koivunen, Niemi., & Hupli,2015). There are 3 main factors that cause miscommunication

The characteristic of holistic communication includes preaccess and assessment Phase. The holistic communication procedure allows the importance of life centered and creating a purpose before engaging in a caring, healing dealings with another. The two procedures, being centered and creating meaning, establish the preaccess phase involved in holistic interactions. This is considered the foundational phase of caring and healing, communication happens before any patient-to-nurse interaction takes place. The nurse sojourns to the moment to maintain a healing environment for herself or himself and to the patient. Creating a healing environment cultivates both the client and the nurse at a deep level, no matter where one is working.