The Importance Of Effective Communication For Different Social Groups And Use Specific Interpersonal Strategy

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The definition of communication necessarily involves “an exchange of ideas and an ability to stimulate meaning for the recipient of the message”(Grover, 2005). Effective communication can be influenced by varies components such as gender, hierarchy, trust, self-disclosure, empathy, mutuality and context. This paper will discuss the importance for nurses to use effective communication skills in regards to different social groups and use specific interpersonal strategy. Additionally it identifies how nurses can enhance their communication skills to prevent potential communication barriers between a nurse and patient thus resolving problems or conflicts with effective problem-solving strategies (Davis, 2009). Nurses are extremely human-oriented occupations. The responsibility for nurse, unlike doctors who concentrate more on operations, are to take care of patients and respond to their needs and requirements, prevent detriments and restore them to previous health conditions. The nature of this job allows nurses to “hear patient’s secrets from frightened human beings that they are afraid to tell anyone else”(shipley, 2010). The concept of listening is significant for nursing care, it is not limited to identifying information in a verbal phrase but interpreting on both verbal and non-verbal messages delivered or hidden in a sentence. Effective listening requires focused and accurate attention to the content of the patients’ messages, as well as their emotional and mental needs

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