The Importance Of Effective Communication

Communication involves information being sent, received and decoded between two or more people (Balzer-Riley 2008) and involves the use of a number of communication skills; which in a nursing context generally focuses on listening and giving information to patients (Weller 2002). This process of sending and receiving messages has been described as both simple and complex (Rosengren 2000 in McCabe 2006, p.4). It is a process which is continually utilised by nurses to convey and receive information from the patient, co-workers, others they come into contact with and the patient’s family.

Communication is any form of expressing and receiving of messages between individuals. The importance of Communication in the nursing profession is to maintain high quality care for the patient but also maintain effective collaboration between professionals. Boykins, D (2014) states that the “registered nurse is expected to communicate in various formats and in all areas of practice”. Various formats include speaking to patients and coworkers as well as utilizing appropriate protocols and systems to effectively communicate regards to patient’s status.

As a nurse, communication is an essential and important factor to building a therapeutic relationship between a nurse and patient as it is the difference between average and excellent nursing care, as it helps maintain a good quality of life and allows nurses’ and patients to interact and provide comfort when needed. The importance of good communication can become apparent with patients especially when they are in the hospital, as it helps the nurses build a positive relationship with patients and helps overcome barriers including physical, psychological and social. A therapeutic relationship is built on many factors which include both verbal and non-verbal communication which helps maintains the relationship and strengthens it due to the positive impact it has not only on the patient’s experience but also the nurse’s.

In summary, professional communication is a very core for the therapeutic relationship. In detail, knowing how to create a successful communication will show the sincere intention of the nurse to patients’ concern because they are not only sufficient to assist patients’ data but also convey the message that patient can trust then accept. Therefore, choosing to be a nurse means increasing interpersonal communication knowledge and skills. Nurses should always remember this as a basic qualified standard to reflect of how they sympathize with

Being able to give and receive information is the key to provide effective care to the patient. Positive attitude towards work and sharing information is needed as this will lead in giving quality and satisfying care and promote wellbeing. Also informing patient about their care is important as this will help build trust between you and the patient .If there is communication between nurse and patient it increases the nurse understanding of the patient’s needs and values. It also helps clarification if there is misunderstanding (Dabney and Tzeng, 3013). Communication is a two way of expressive and receptive so that the message and responsibilities of both parties is understood. As a nurse I need to be clear, concise when talking and to write effectively. The information has to flow freely between health care team and patients (Boykins,

As future nurses, it is vital we develop great communication skills since it is the key for the successful outcome of each patient we take care of. To accomplish this goal, we must help and understand our patients, demonstrate politeness, compassion, and honesty. We must learn to devote time listening our patients and communicating effectively with the required confidentiality not forgetting that this communication not only involves our patients but also those who surround them.

It is the nurses’ responsibility to understand what it means to have professional communication skills. Not only does not being able to communicate affect the patient, but also it affects how the nurse is able to do his or her job to the best they can. Smith and Pressman say that the Institute of Medicine has released reports, which stress, “good communication is critical to ensuring safe and reliable nursing” (Smith & Pressman, 2010). Bad

In nursing, communication should be patient-centered care. This indicates that the communication between a practicing nurse and their patient should focus on supporting the physical and mental well-being of the patient (Lima et al., 2012). Through this, the nurse is able to derive important information that would be useful in delivering quality services to the patient. It is, therefore, the endeavor of every nurse to employ communication techniques that foster quality patient-centered care.

Communication is the activity of conveying information by exchanging ideas, feelings, intentions, attitudes, expectations, perceptions or commands (Nazarko, 2014) depending on the individual’s learned attitude, sociocultural background, context, past experiences, knowledge on the theme, and the capacity to relate with others (Saldaña, Alarcón, & Romero, 2015). In the profession of nursing, effective communication is fundamentally pertinent in implementing quality patient care and establishing a trusting, healthy nurse-patient relationship. Since nursing care is tailored to the individual patient and his or her needs, the method of communication utilized and most efficient for each patient may vary.

The use of effective communication is essential to being able to develop positive relationships with children, young people and adults. Communication comes in many forms verbal and non-verbal it is important when working with children and other adults we use the appropriate methods of communication relevant to the individuals needs taking into account their age, ability, ethnicity and religion. For example: when working with very young children it can be the first time they have been away from their families, it is important to form a positive relationship from the start where they can trust and feel safe and they may require more physical interaction such as a reassuring cuddle. Meeting other adults and children can be very daunting. Positive

It is important that there is an agreement between verbal and nonverbal communication. Particularly under stressful conditions where it is difficult to see the changes in the non-verbal messages of the patients with whom we mostly communicate. Moreover, each patient has his own specific characteristics that influence not only behavior in the process of communication, but also if and how to cooperate with nursing services and how they will undertake self-management of health. Communication between health officials-in this case nurses-and patient is a process that begins with the first contact of the two and lasts as long as the therapeutic relationship. The patient should feel comfortable with the nurse, but the latter should protect his/her prestige and not give rise to misunderstandings. Verbal communication includes what we speak or write, and also how something is said: whether the tone or volume matches the message; whether friendly words are said in an irritable pitch or one word or phrase is emphasized above others. Tone, pitch, volume, pauses, fluency and speed of speech consciously or unconsciously add additional meaning to words. In your interactions, you will ‘read’ patients and interpret what is said and what is meant, in conjunction with body language and other non-verbal signs. Patients, in turn, will ‘read’ you – consciously or unconsciously. Non-verbal communication is primarily about body language, but other factors such as the layout or decoration of a room, or someone’s clothing or appearance, can also communicate messages. A warm and restful waiting area communicates a welcoming message; an untidy, uncomfortable reception room may do the opposite. Planning and organizing your thoughts is a critical part of verbal communication. This involves thinking about who will receive the message and what you

Communication is a factor nurses are going to have to deal with on a daily basis; ranging from nurse – nurse communication to patient - nurse communication. No matter who the nurse is talking to it needs to serve a purpose and be

Good communication between patients and nurses is very important for the successful outcome of personalized nursing care of every patient. This is because the quality of care provided by nurses is, in numerous ways, dependent on communication quality that is present between the nurse and the patient. However, in order to attain this, nurses must be able to understand and aid their patients while showing courtesy, sincerity, and kindness at the same time. Nurses must also dedicate their time to the patient to communicate with the needed confidentiality, and must not forget that this communication involves individuals who are around the ill person (Webb, 2011). Therefore, the communication language should be well

Nurse-patient communication involves more than just words being exchanged between two or more people. Nurse-patient communication needs to exhibit feelings and recognition of those feelings so that the patient knows that their feelings have been recognized. According to this journal, most patients stated that their nurses initiated conversation, listened attentively but did not show empathy or see the situation from the patients point of view. By not showing empathy or looking at the situation from the patients point of view, patients thought that nurses did not have effective therapeutic communication skills. They also thought that the feedback from the nurses was also lacking which in return made the patients more reluctant to share information.

communication skills between the Nurse and her patient is critical for the success of each