The Importance Of Effective Patient Communication And Education

Communication in the healthcare field may be a little different for some people. Healthcare requires the communication to have a purpose, and that purpose is revolved around a person’s needs. A patient with good staff communication during

Communication is so important in a healthcare and social care setting for a number of reasons. The patient and the healthcare professional need to understand each other clearly in order for the patient to receive the best possible

The purpose of effective communication in healthcare is to provide first-class medical care, minimal to no medical errors and have precision; and without it there is room for medical errors, poor patient care and an ineffective team that produces undesired outcome. In the professional and patient relationship, the lack of good communication causes the patient to be apprehensive in asking questions, to worry about being bothersome because they feel other patients are sicker, and there is an assumption that the patient does not have any concerns. There are barriers to communication that include only one between the sender and receiver of the message understands the message, cultural differences, and lack of education. In sending the message it is essential that the message is received with clarity, it is concise and complete. If the patient has a language barrier, it can be masked by the patient not responding to information and it is detected as a result of poor or no compliance. In literacy concerns, all information should be presented on a 5th grade level to aid in the comprehension of the information. The care of the patient should be patient/family centered which helps in detecting any language, cultural or literacy barriers (Schyve, 2007). For example, a 46 year old single male patient that is functionally literate is admitted with a diagnosis of acute angina. During the

The purpose of health education is to positively persuade the health behavior of individuals and committees as well as living and working conditions that influence their health. Health education is the development of individual group, community, and systemic strategies to improve health knowledge, attitudes, skills, and behavior. Health education is a social science that draws from the biological, environmental, physical, and mental sciences to promote health and prevent disease disability and premature death through education driven voluntary behavior change activities.

How we communicate effects everything we do. Whether talking to patients and family members, speaking in a team meeting, or talking with our children’s teacher at a conference, communication is how we learn information, teach information and express our concerns. With this paper I will discuss; the definitions of healthcare communication, the relevancy of effective personal healthcare communication with other healthcare professionals, clients, and patients, the relevancy of effective professional healthcare

In the field of health care, communication is essential for proper function in every situation. Poor communication skills can result in perilous and sometimes fatal consequences. Each interaction with coworkers and patients is critical, and effectively communicating is an important means by which quality care is provided. As future health care providers, it is our responsibility to learn to effectively communicate between other providers and patients. Wayfinding shifts were an excellent way to practice effective communication in a health care setting. During my wayfinding shifts, I experienced firsthand the communication process between providers and patients while applying concepts about effective communication with patients and providers.

Communication plays a big role in the health care system. Without effective communication, how will we keep our patients safe? It is imperative for health care workers to have proper communication with their patients. It is also important for interdisciplinary teams to communicate effectively. According to the Joint Commission, seventy percent of sentinel events were caused by failure of communication (Dingley, Daugherty, Derieg, & Persing, 2008). The purpose of this essay is to discuss the seven principles of patient-clinician communication to meet patients’ expectation and using interdisciplinary communication to improve patient safety.

Health education provides its population with the necessary knowledge and tools to help increase overall health, shape attitudes, and ultimately hopes to change behavior (WHO, n.d.). Health education is advocating, promoting, teaching, and setting an example of well-being for all human beings regardless of ethnicity, social economic status, race, and

Communication is key in health care and this course really reiterated this. Promoting communication will

Health literacy is the ability for an individual to understand the necessary ways to treat and maintain potential illness, as well as the knowledge to achieve a healthy lifestyle. This may include altering the way in which the information is given to the client in order to best allow them to grasp the material being presented to them. Effective health literacy also includes providing knowledge to the client in order to allow them to make informed decisions, become aware of the benefits available to them, and learn where they can access the care they require (Massey, Prelip, Calimlim, Afifi, Quiter, Nessim, Wongvipat-Kalev, & Glik, 2013). By providing education to the client in a way they can understand and are comfortable with, the nurse or health care professional is greatly increasing the health literacy of the individual.

“Extensive research has shown that no matter how knowledgeable a clinician might be, if he or she is not able to open good communication with the patient, he or she may be of no help” (Asnani, MR. 2009). Effective communication plays a big role in healthcare and contributes to the quality of patient care and teamwork.

The majority of people rely on healthcare professionals to support their well-being and their health. With over one billion visits to the physician's office annually in the U.S. alone, patient to health care professional interaction is common and important in having the highest quality of health possible. The Institute for Healthcare Communication states that “ Extensive research has shown that no matter how knowledgeable a clinician might be, if he or she is not able to open good communication with the patient, he or she may be of no help.” A strong relationship between health care provider and patient is essential to achieve the best possible health care.

Communication plays a crucial role in the health care industry. As we have learned throughout the semester there are many different channels of communication which all affect (directly or indirectly) patient outcomes and satisfaction. Recently, there has been a growing focus on the importance of educating our future health care professionals to be able to communicate effectively not only with their patients, but also with each other as a part of a multidisciplinary team. In order to develop a better understanding of the current state of and satisfaction of health care communication Matt Bowen and I have interviewed a past patient, referred to in this paper as patient K, and a doctor, referred to in this paper as Doctor H.

Health care professionals must strive and maintain effective communication with the entire staff as well as the patients in their care. Many factors can influence the communication between patients and their healthcare team. According to Paget et al., (2011), “there are seven basic principles of patient-clinician communication; mutual respect, harmonized goals, supportive environment, appropriate decision partners, the right information, transparency and full disclosure, and continuous learning” (p.2). In a clinician, patient relationship, mutual respect is important; both parties must make decisions together as a whole to improve the patients’ health. Sharing information helps build trust, although psychosocial needs also have to be considered.

Health education builds students' knowledge, skills, and positive attitudes about health. Health education teaches about physical, mental, emotional and social health. Through health education students are motivated to improve and maintain their health, prevent disease, and reduce risky behaviors.