The Importance Of Japanese Business Communication

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They also use fewer words in their conversations because they rely more on Para verbal and nonverbal language. Japanese people tend to speak softly and hesitantly while being frequently silent during their conversations. Often, they pause at a considerable length before they answer a question or a request because they do not want to interrupt the other speaker. Therefore, when communicating with the Japanese, it is important to remember that loud talking is not acceptable and patience is an important aspect. For example, it is considered extremely rude to interrupt someone who is talking. It is also important to know that we orientation of Japanese managers. Japanese national culture and communication competence and skills follow the rules favoring the group over the individual" (Goldman, 36). Therefore, when communicating with Japanese negotiators, it is important to remember that buildings a relationship should come before anything else are politeness and respect. Non-verbal Communications An essential aspect of cross-cultural business communication is non-verbal communication. Non-verbal communication is used more often than verbal communication, as approximately 70% of our conversation is non-verbal.(Gannon pp 3) Non-verbal communication can take the form of eye contact, the firmness of a handshake, the speaking distance, facial expressions, touching and hand gestures are all critical factors to consider when approaching international business assignments. A non-verbal
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